General Manager II

Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values including sexual exploitation and abuse harassment abuse of authority and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.

We offer medical dental vision basic life insurance coverage holiday pay and PTO accrual. Additionally employees are able to enroll in a retirement savings plan.

At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs job requirements and individual qualifications without regard to race color religion sex pregnancy (including childbirth lactation and related medical conditions) national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information (including characteristics and testing) military and veteran status and any other characteristic protected by applicable law.

Summit School Services LLCs independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer

The pay rate range along with most all of the other terms and conditions of employment vary between different sites geographical markets customer / contractual terms and positions.

Summit School Services companies share a strong commitment to provide the highest level of transportation safety quality transportation outstanding customer service and positive employee relations. Our corporate headquarters located in Warrenville Illinois houses the administrative and corporate support functions for the organization. Our 250 local customer service centers (CSCs) are supported by regional operations teams located throughout North America.

Responsibilities :

• Delivers overall performance and results for the CSC.
• Collaborates with company leaders to understand overall business goals and creates a CSC operating plan to support these objectives.
• Ensures the CSC is a customer-centric team that is focused on building strong and effective partnerships
• Develops CSC plans and priorities to address resource and operational challenges as guided by the Regional Manager and company standard operating procedures and policies.
• Communicates company values strategies and objectives in an effort to share information and while encouraging feedback and input.
• Review budgets and develop the annual operating plan business review.
• Develop short and long-range business plans to increase incremental business revenues and margins.
• Directs coaches and develops CSC staff including Operations Supervisor Dispatcher Router Office Administrator Driver Maintenance Charter Coordinator and Safety Supervisor to obtain the required skills and abilities to act independently in their job assignments.
• Builds company image by collaborating with customers government community organizations and employees while demonstrating strong and ethical business practices.
• Creates a culture of safety while providing a high quality of service.
• Identifies key safety issues affecting the safety of passengers and employees and takes corrective action to resolve these concerns
• Meets regularly with school district administrators to review service quality and performance.
• Enhances and builds on current customer relationships to ensure customer retention.
• Works with Regional Vice President and Marketing & Sales department in gathering data and assisting in the sales process in pursuit of new business.
• Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
• Other duties as assigned

Company name is : Durham School Services

Required Experience :

Director

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Restaurant Management,Retail Management,Recruiting

Employment Type : Full-Time

Experience : years

Vacancy : 1