Case Manager / Mental Health Caseworker

Job Description

Job Description

Case Manager / Mental Health Caseworker

Location : McKinney, TX (In-Person | Hybrid)

Status : Full-Time or Part-Time | W-2 Employee

Reports To : Clinical Director

Connect Clients. Coordinate Care. Change Lives.

At Foundation Senior Services , we believe that quality mental health care goes beyond therapy—it requires consistent coordination, advocacy, and connection to community resources . We are actively hiring a dedicated and compassionate Case Manager / Mental Health Caseworker to support our outpatient behavioral health team in McKinney, TX.

If you're passionate about helping individuals access the services they need to thrive, and you’re ready to work in a team-focused, mission-driven setting—this is the role for you.

Position Overview

The Case Manager will serve as a key liaison between clients, clinical staff, and external resources. You’ll support clients experiencing mental health, substance use, housing, and other psychosocial challenges by helping them navigate systems, access services, and stay engaged in treatment. This role plays a vital part in promoting stability, independence, and long-term wellness.

Key Responsibilities

Conduct intake screenings and needs assessments for new clients.

Develop and monitor individualized service plans and resource goals.

Assist clients in accessing housing, transportation, benefits, food, employment services, and other supports.

Maintain regular contact with clients to support treatment engagement and progress.

Collaborate closely with therapists, psychiatrists, peer support staff, and community providers.

Coordinate referrals, follow-ups, and transitions of care.

Maintain timely and accurate documentation in the electronic health record (EHR).

Provide crisis intervention and de-escalation support when appropriate.

Uphold client confidentiality and agency protocols in all interactions.

Minimum Qualifications

Associate’s or bachelor’s degree in Social Work, Psychology, Human Services, or related field (required).

Prior experience in case management, mental health, social work, or community-based services.

Strong knowledge of community resources, benefits, and referral systems.

Effective communication, time management, and problem-solving skills.

Ability to work independently and collaboratively in a fast-paced clinical environment.

Basic computer skills and familiarity with EHR platforms.

Valid driver’s license and reliable transportation (if community-based work is required).

Preferred Qualifications

Bachelor’s degree in Social Work (BSW) or related field.

Bilingual (English / Spanish) strongly preferred.

Experience working with populations facing homelessness, trauma, or co-occurring disorders.

Familiarity with Medicaid / Medicare systems and documentation standards.

What We Offer

Competitive hourly pay based on experience.

Flexible scheduling – weekdays, some evenings, or weekends as needed.

W-2 employee structure with opportunities for growth.

Full administrative support and training.

Paid onboarding and EHR documentation support.

Supportive and diverse team culture.

Opportunities to grow into clinical or supervisory roles (if desired).

About Foundation Senior Services

Foundation Senior Services is a leading outpatient mental health agency based in Texas. We provide trauma-informed, culturally responsive care for children, adults, seniors, and families. Our mission is to promote healing and resilience through holistic care—and we believe our case management team is the bridge that makes access possible.

How to Apply

Submit your resume and a brief cover letter to :

humanresource@foundationseniorservice.com

945-218-5693

www.foundationseniorservice.com

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