Community Manager

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Community Manager @ Elevator ( )

About Elevator

Elevator’s purpose is to

elevate small businesses and communities . We are a co-warehousing community that provides flexible, purpose-built warehousing spaces with logistics support. We help modern e-commerce companies, makers, creatives, and startups grow and thrive.

The Role

We are seeking

two

Community Managers

to co-lead the Elevator community and building site in downtown Des Moines. This role is about

driving membership growth, retention, and building a thriving community . The ideal candidate is driven by

results, community, and making an impact .

The Community Manager takes pride in being an

ambassador

for Elevator and reinforcing our company values with the team and member community. Elevator’s five values are : Always Growing, World-Class Hospitality, Steadfast Positivity, Focused on Results, and Disciplined Excellence.

This is a unique opportunity to

own the outcomes

of an Elevator location, from

sales and revenue growth

to

operational excellence, and community culture . A successful Community Manager will have opportunities for career advancement as Elevator continues to grow.

Job type : Full-Time

Pay : $43,000 - $48,000 per year.

Key Responsibilities

Achieve occupancy and revenue targets : Track data on occupancy, retention, and revenue growth while executing strategies to attract and retain members.

Own the sales pipeline : Drive member recruitment through outreach (calls, social media, and emails), tours, networking, and following up with leads.

Give tours and close deals : Convert prospective members through consultative selling, clearly demonstrating the value of Elevator.

Lead retention efforts : Ensure members stay and grow within Elevator by actively engaging with them and addressing their needs.

2. Community Building & Member Engagement

Exhibit company values :

World-class hospitality, steadfast positivity, always growing, focused on results, and disciplined excellence. Members should feel cared for, respected, and uplifted after interacting with the Community Team.

Foster a connected, collaborative culture : Proactively introduce members to each other and create opportunities for partnerships.

Host meaningful events : Plan and run networking events, educational workshops, and community gatherings that bring value to members (2-3 events per month).

Be the face of Elevator Des Moines : Serve as the primary contact and trusted advisor for members, ensuring a high level of satisfaction. Represent Elevator in the community of Des Moines outside of the building.

3. Operations and Management

Take full ownership of location performance : Oversee member experience, operational efficiency, cleanliness, and financial health of the building.

Manage revenue operations :

bill runs, follow up with members behind on payments, and report on metrics.

Manage facility operations : Ensure the building is fully functional, including scheduling maintenance work, ordering supplies, and managing sub contractors (e.g., cleaners, plumbers, etc.).

Light logistics : Oversee incoming and outgoing mail, small parcel, and freight shipments to support members’ businesses.

Work with HQ teams : Collaborate with the Chief Revenue Officer and leadership teams to align your location with company-wide objectives.

Provide feedback to HQ : Share insights from your location to help shape broader company strategy, service offerings, and operational improvements.

Problem solve in real time : Address issues with members, employees, and the building quickly and effectively.

Run location meetings : Lead meetings with the HQ team to align and report metrics on membership growth, revenue, expenses, and activity in the building and community.

Ideal Candidate Profile

Proven sales experience

with a track record of hitting and exceeding revenue goals.

Customer-first mindset

with a passion for helping entrepreneurs grow.

Strong problem-solving skills

and the ability to adapt in a fast-paced environment.

Community-oriented : Joy from engagement, events, and relationship-building.

Excellent communication skills

to interact effectively with members, staff, and external partners.

Highly accountable and resourceful

with a

bias toward action .

Operational excellence : Experience in facilities management or business operations is a plus.

Experience in

HubSpot

is a plus.

Paid time off

Health insurance

Vision insurance

Equity compensation

Eligible for annual bonus

Why Join Elevator?

Opportunity for growth

in a fast-scaling company.

Direct impact

on the success of small businesses and the local economy.

A leadership role

where you own the outcomes of a dynamic and high-energy space.

A chance to shape the future

of co-warehousing and small business communities.

Hands-on training

in sales, hospitality, and scalable operations.

Annual company-wide

offsite retreats.

Join a

culture-driven organization

that cares about you outside of your role at Elevator.

A Belief in Better

Every vibrant city needs a thriving entrepreneurial class. At Elevator, we believe in doing well while doing good. Elevating small business owners positively impacts the surrounding community, increases revenue to neighboring businesses, and creates long-term economic impact.

Seniority level

Seniority level Entry level

Employment type

Employment type Full-time

Job function

Job function Marketing and Sales

Industries Warehousing and Storage

Referrals increase your chances of interviewing at Elevator, a Co-Warehousing Community by 2x

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