Receptionist

Job Title : Receptionist

Reports To : The Receptionist will report to the Client Services Supervisor Client Services Manager or equivalent leadership.

Job Overview :

The Receptionist provides exceptional service by greeting and assisting all visitors and answering inbound calls. Continuously offers the highest level of service to all corporate employees and their visitors. Maintains a professional image of the company by providing prompt courteous and efficient service. As an effort to be a cross-trained team player the receptionist may be called upon to assist in other SPS service areas such as but not limited to mail / shipping operations hospitality and general office / facilities work based on operational needs to provide a top-tier customer experience.

Overall this position continuously offers the highest level of service to all clients and SPS employees while maintaining a professional image of the company by providing prompt courteous and efficient service.

Main Functions :

• Primary function of reception / concierge : answer all calls / correspondences and provide an exceptional customer service experience for all incoming / outgoing visitors.
• Light facilities / hospitality work : perform hospitality work as needed such as but not limited to assisting customers to open troubleshooting tickets help order supplies stock kitchens / service areas with supplies. May be asked to help set up / take down conference rooms for meetings / events.
• Mail Service : will be cross-trained to assist mail services as needed. This includes but not limited to sorting / distributing mail receiving / tracking packages.

Duties and Responsibilities :

Competencies :

Qualifications and Education Requirements :

Physical Demands :

Travel : None or Negligible

Other Duties :

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

WHAT WE OFFER

Note : Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours / week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. I n North America our services include Mailroom Management (both physical and digital) Office Services such as Reception Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking insurance legal higher education advertising and other professional services including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people applicants and employees by promoting a culture of access inclusion equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex sexual and reproductive health choices national origin age disability genetics military status gender identity or expression sexual orientation and / or any other status protected by applicable law.

Colorado only : We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI (Artificial Intelligence) tools prompts scripts or real-time assistance (including but not limited to chatbots AI-generated responses or transcription-based tools) during any and all interviews over any forum or platform.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability you may request an accommodation at any time.

To view our privacy policy click on the link below : Data Privacy Statement

Acknowledgement Section : By submitting an application by hitting Submit Application you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or if you are employed by SPS can be grounds for immediate termination from this company.

Key Skills

Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette

Employment Type : Full Time

Experience : years

Vacancy : 1