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Senior Manager, Employee Relations

Senior Manager, Employee Relations

OracleAbilene, TX, United States
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The Oracle Cloud Infrastructure team is looking for a Senior Employee Relations Manager to join our team, someone who innovates & shares our passion for winning in the cloud marketplace. The Oracle Cloud Infrastructure Employee Relations team is a results-oriented team that works with leaders to help make Oracle a great place to work. We are a team of skilled human resource professionals who enjoy working in a collaborative environment within a fast-paced, dynamic, and innovative technology organization.

As Senior Employee Relations Manager for our global data center operations in Abilene, Texas, you will act as both a strategic advisor and a hands-on leader—managing your own caseload of complex ER matters while guiding and developing a team of Employee Relations Consultants. You’ll play a critical role in fostering a respectful, compliant, and high-performance workplace culture in a 24 / 7 mission-critical environment. This role will report to the ER Director leading the organization aligned partnerships and will focus on managing employee relations initiatives across OCI with a team of ER professionals reporting directly to this role.

Work Environment & Requirements : This role supports a 24 / 7 data center operation, including interaction with teams across day and night shifts throughout the calendar year. The position requires a consistent on-site presence at our Abilene, Texas facility and is subject to access protocols—including biometric data processing for identity verification and secure site entry.

Key Competencies :

Success in this role requires a blend of strategic acumen, relationship-building expertise, and operational execution. The ideal candidate will demonstrate :

  • Coaching & Influencing – The ability to develop others, guide performance conversations, and shape outcomes through trust and insight.
  • Collaboration & Partnership – Proven strength in building relationships across functions, navigating ambiguity, and aligning stakeholders toward shared goals.
  • Change Agility – Comfort operating in fast-paced, evolving environments with a proactive mindset and resilience to shifting priorities.
  • Business Acumen – A strong grasp of operational dynamics, organizational interdependencies, and how ER strategies support broader business success.
  • Talent Development – A commitment to growing capability in others through mentorship, feedback, and clear development planning.
  • Process & Policy Mindset – The ability to design and streamline scalable solutions while ensuring fairness, compliance, and employee trust.
  • Analytical Thinking – Skill in drawing insights from ER data, identifying patterns and trends, and applying those to shape proactive action.

Key Responsibilities

Leadership & Team Management

  • Lead, coach, and develop a team of ER Consultants supporting data center operations; proven ability to lead by empowering others—driving results through talent development and individual growth.
  • Provide case consultation, quality assurance, and escalation support for high-risk or sensitive matters, while driving consistency in ER practices across sites and honoring applicable nuances.
  • Drive talent development efforts in support of OCI managers. Manage the development, deployment and execution of business requirements and compliance standards.

    • Employee Relations Casework

  • Manage a personal caseload of complex ER issues, including investigations, performance management, policy violations, and conflict resolution.
  • Work cross-functionally with Legal, HR, and line of business leaders to resolve ER matters with consistency, compliance, and business alignment.
  • Maintain detailed documentation and ensure compliance with internal protocols and regulatory requirements.

    • Strategic Partnership

  • Analyze ER trends and provide actionable insights to business and HR leadership.
  • Support proactive initiatives to reduce risk and improve employee experience (., manager coaching, policy education, ER training).
  • Contribute to the development and implementation of ER programs, policies, and tools.
  • Build trust and alignment across all levels of the organization through clear communication, strong interpersonal influence, and sound decision-making—enabling effective collaboration with leaders, managers, and cross-functional partners.

    • Operational Excellence

  • Data driven mindset with proficiency in HRIS / HCM systems, and related reporting mechanisms.
  • Ensure ER case tracking systems are updated and accurate.
  • Monitor and report on key ER metrics (., case volume, resolution time, themes).
  • Champion continuous improvement in ER processes and service delivery.
  • Business travel as needed.

    • Minimum Qualifications

  • 7+ years of progressive HR / ER experience, including 3+ years managing direct reports.
  • Experience supporting hourly, shift-based, or operations-focused workforces (., data centers, manufacturing, logistics).
  • Demonstrated experience handling complex ER investigations, conflict resolution and performance matters in a fast-paced environment, high-accountability environment.
  • Strong knowledge of . employment law; global experience a plus.
  • Strong analytical skills with the ability to take direct ownership of interpreting data and using data to influence decision making.
  • Experience developing and improving HR processes and initiatives at scale in support of talent management strategies and business drivers.
  • Experience leading cross functional initiatives impacting a line of business level management population. Critical thinking and ability to translate process to operations and actions.
  • Demonstrated ability to partner effectively with a range of HR colleagues in support of business impacting initiatives and processes.
  • Bachelor’s degree in HR, Business, or related field; advanced degree or certification (., PHR / SPHR) preferred.

    • Disclaimer :

    Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

    Range and benefit information provided in this posting are specific to the stated locations only

    US : Hiring Range in USD from : $109,200 to $223,400 per annum. May be eligible for bonus and equity.

    Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

    Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

    Oracle US offers a comprehensive benefits package which includes the following :

    1. Medical, dental, and vision insurance, including expert medical opinion

    2. Short term disability and long term disability

    3. Life insurance and AD&D

    4. Supplemental life insurance (Employee / Spouse / Child)

    5. Health care and dependent care Flexible Spending Accounts

    6. Pre-tax commuter and parking benefits

    7. 401(k) Savings and Investment Plan with company match

    8. Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

    9. 11 paid holidays

    10. Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

    11. Paid parental leave

    12. Adoption assistance

    13. Employee Stock Purchase Plan

    14. Financial planning and group legal

    15. Voluntary benefits including auto, homeowner and pet insurance

    The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

    Career Level - M3

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    Manager Employee • Abilene, TX, United States