Talent.com
Floral Department Manager
Floral Department ManagerHy-Vee • Indianola, IA, US
serp_jobs.error_messages.no_longer_accepting
Floral Department Manager

Floral Department Manager

Hy-Vee • Indianola, IA, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Floral Department Manager

At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

General Function

Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price.

Core Competencies

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations

Accountable and Reports to : District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home

Positions that Report to you : Floral Department Employees

Primary Duties and Responsibilities

  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
  • Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by : (examples include) escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
  • Recruits, hires, trains, supervises, disciplines, and evaluates all department employees.
  • Understands and processes FTD, interstore, Teleflora orders, and Internet orders.
  • Determines department goals with store director or manager of perishables.
  • Determines weekly work schedule and establishes a daily work plan for the department.
  • Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
  • Communicates with employees regarding sales and ideas.
  • Handles and satisfies customer issues.
  • Figures retail pricing and ensures correct pricing.
  • Extends invoices, posts invoices, and oversees department bookkeeping procedures.
  • Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
  • Conducts inventory of the department and controls inventory levels.
  • Plans displays, promotions, and determines pre-orders.
  • Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
  • Understands and troubleshoots equipment and ensures maintenance is performed.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
  • Secondary Duties and Responsibilities

  • Ensures pricing is competitive in the market area.
  • Attends meetings and seminars and participates in continuing education.
  • Fills displays and works in the sales area.
  • Unloads trucks, checks in delivered merchandise and places product in appropriate storage area.
  • Performs departmental duties as needed.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.
  • Supervisory Responsibilities

  • Instructs, assigns, reviews and plans work of others.
  • Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
  • Has the authority to approve employee discipline.
  • Has the authority to recommend employee transfer, discharge, and wage increases.
  • Knowledge, Skills, Abilities and Worker Characteristics

  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
  • Education and Experience

    High School or over three years of related work experience preferred.

    Physical Requirements

  • Must be able to physically perform medium work : exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities : Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Working Conditions

    The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to dirt, noise, dangerous chemicals / solvents, dampness and temperature extremes.

    Equipment Used to Perform Job

    Telephone, fax, copier, intercom system, pallet jacks, trash compactor, cardboard compactor, box cutter, computer, calculator, cash register, ribbon shears, wire cutters, knives, helium tank, and manual chopper, C.A.R.S. reordering system.

    Financial Responsibility

    Responsible for company assets, including equipment and merchandise.

    Contacts

    Daily contact with customers, employees, suppliers / vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

    Confidentiality

    Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing. Maintains confidentiality on orders placed (including, who sent, who received, order, and cost).

    serp_jobs.job_alerts.create_a_job

    Department Manager • Indianola, IA, US

    Job_description.internal_linking.related_jobs
    Anthropologie Store Manager

    Anthropologie Store Manager

    Urban Outfitters • West Des Moines, IA, US
    serp_jobs.job_card.full_time
    The Store Manager leads the team to drive sales by taking an omni-channel approach to the retail experience.Their goal is to deliver an environment that is engaging and inspiring to the customer wh...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Anthropologie Seasonal Sales Associate

    Anthropologie Seasonal Sales Associate

    Urban Outfitters • West Des Moines, IA, US
    serp_jobs.job_card.full_time
    A Seasonal Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. Initiates genuine conversation to engage with the customer in a personaliz...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Seasonal Retail Sales Associate - Jordan Creek Town Center

    Seasonal Retail Sales Associate - Jordan Creek Town Center

    Gap • West Des Moines, IA, US
    serp_jobs.job_card.full_time
    Seasonal Retail Sales Associate - Jordan Creek Town Center.In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Field Service Account Manager - Des Moines, IA

    Field Service Account Manager - Des Moines, IA

    Clean Harbors • Des Moines, Iowa, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Clean Harbors is seeking a Field Services Account Manager to join the Environmental Sales team.The Field Services Account Manager is responsible for hunting and obtaining new Field Services busines...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Assistant Manager Outlets of Des Moines

    Assistant Manager Outlets of Des Moines

    KnitWell Group • Des Moines, Iowa, USA
    serp_jobs.job_card.full_time
    Ann Taylor embodies and celebrates the spirit heritage and confidence of American women leading the lives they love.Since its beginnings Ann Taylor has been committed to providing women with everyt...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assistant Store Manager (Jordan Creek Town Center)

    Assistant Store Manager (Jordan Creek Town Center)

    Buckle • West Des Moines, IA, US
    serp_jobs.job_card.full_time
    Assistant Store Manager (Jordan Creek Town Center).Job Category : Store Leadership.Requisition Number : ASSIS172704.Location : Jordan Creek Town Center, West Des Moines, IA 50266, USA.The Assistant in...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Philanthropy

    Director of Philanthropy

    Lutheran Services in Iowa • Des Moines, IA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Are you looking to make a meaningful and important impact through your professional work? Would you enjoy securing philanthropic support to bring hope, healing and wholeness to thousands of childre...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Merchandiser - Floral

    Merchandiser - Floral

    Falcon Farms Inc. • Ankeny, IA, USA
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    JOIN FALCON FARMS AS A PART-TIME FLOWER MERCHANDISER!.Various locations within your territory.This is your chance to join one of the most recognized companies in the floriculture industry and be pa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Merchandising Assistant Manager

    Merchandising Assistant Manager

    Veterans Staffing • Des Moines, IA, US
    serp_jobs.job_card.full_time
    Your Role at Dollar Tree : As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Automotive Floorplan Territory Manager

    Automotive Floorplan Territory Manager

    Westlake Financial Services • Des Moines, IA, US
    serp_jobs.job_card.full_time
    Automotive Floorplan Territory Manager.Company Overview : About Westlake Floorplan Company.Westlake Floorplan Company was established in 2013 as a division of Westlake Financial Services the leadin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Member Experience

    Director of Member Experience

    Glen Oaks Country Club • West Des Moines, Iowa, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    About the job at Glen Oaks Country Club!.Director, Member Experience (FLSA Classification : Exempt).Additionally, you will manage and oversee the rollout of creative and innovative educational and r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Area Field Manager

    Area Field Manager

    U-Haul • Des Moines, Iowa, USA
    serp_jobs.job_card.full_time
    Douglas Ave Des Moines Iowa 50322 United States of America.Are you a self-starter Are you tired of being locked down in an office all day Do you crave the flexibility to manage plan and execute you...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Vans : Seasonal Sales Associate - Jordan Creek Town Center

    Vans : Seasonal Sales Associate - Jordan Creek Town Center

    VF Corporation • West Des Moines, IA, US
    serp_jobs.job_card.part_time +2
    Vans is the original brand rooted in the authentic lifestyle of skateboarding.We are driven by our mission to inspire and empower everyone to live "Off The Wall" embracing the youthful spirit of f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Department Supervisor

    Department Supervisor

    Home Depot (Retail) • Des Moines, IA, US
    serp_jobs.job_card.full_time
    Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.In addition, they pro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant Store Manager FT

    Assistant Store Manager FT

    LIDS Corporation • West Des Moines, IA, US
    serp_jobs.job_card.full_time
    Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia.Operating out ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Member Experience

    Director of Member Experience

    Concert Golf Partners • West Des Moines, Iowa, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Director, Member Experience (FLSA Classification : Exempt).Additionally, you will manage and oversee the rollout of creative and innovative educational and recreational activities while delivering e...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Store Manager

    Store Manager

    The Salvation Army USA Central Territory • Des Moines, IA, United States
    serp_jobs.job_card.full_time +1
    Store Manager - The Salvation Army.The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible.Its ministry is motivated by the love...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    STORE MANAGER in OSCEOLA, IA

    STORE MANAGER in OSCEOLA, IA

    Dollar General • Osceola, Iowa, United States
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted