Community Manager, Matterport

Community Manager Matterport

Job Description

About CoStar Group :

CoStar Group (NASDAQ : CSGP) is a leading global provider of commercial and residential real estate information analytics and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100 CoStar Group is on a mission to digitize the worlds real estate empowering all people to discover properties insights and connections that improve their businesses and lives.

About Matterport :

Matterport a CoStar Group (NASDAQ : CSGP) industry-leading brand is transforming the built world through its pioneering 3D digital twin and AI-driven spatial data platform.

By combining immersive technology precision data and advanced visualization capabilities Matterport empowers professionals across the manufacturing energy and industrial sectors to design operate and maintain facilities in entirely new ways.

As part of CoStar Group a global leader in real estate information analytics and online marketplaces Matterport benefits from the scale innovation and stability of one of the worlds most respected technology companies.

About the Role :

The Community Manager will be the voice and pulse of Matterports social media community. Youll engage directly with followers customers and creators across our global social platforms helping turn conversations into meaningful relationships and user advocacy.

Youll work in lockstep with the Social Media Manager Lead and collaborate with marketing customer success and product teams to create an authentic on-brand experience that reflects Matterports innovation and leadership in 3D digital twin technology.

Key Responsibilities :

Engage daily with Matterports online communities across platforms including LinkedIn Instagram X (Twitter) Facebook and YouTube.

Respond to comments questions and messages in a timely brand-aligned manner.

Monitor social sentiment flag trends or opportunities and identify potential advocates or user stories.

Build and manage relationships with industry influencers creators and partners.

Support content creation by surfacing user-generated content and community insights.

Collaborate with the social media team to develop community-driven campaigns and engagement initiatives.

Track community KPIs and provide reports on growth engagement and brand sentiment.

Manage moderation and uphold Matterports community guidelines to ensure a positive brand experience.

Basic Qualifications :

Bachelors degree from an accredited not-for-profit in-person college / university

A track record of commitment to previous employers

3 years experience in social media management community management or digital marketing ideally within tech SaaS or proptech .

Deep understanding of social media best practices and trends across platforms.

Excellent written communication and interpersonal skills.

Comfortable engaging with professional audiences (B2B) as well as creative communities (e.g. real estate agents photographers designers).

Experience using social media management and analytics tools (e.g. Sprout Social Hootsuite Sprinklr).

Preferred Qualifications :

Experience managing global or multilingual communities.

Familiarity with Matterport or 3D visualization tools.

Background in real estate architecture construction or related industries.

Familiarity with Microsoft Office Suite and Teams

Whats in it for you :

When you join CoStar Group youll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.

Our benefits package includes (but is not limited to) :

Comprehensive healthcare coverage : Medical / Vision / Dental / Prescription Drug

Life legal and supplementary insurance

Virtual and in person mental health counseling services for individuals and family

Commuter and parking benefits

401(K) retirement plan with matching contributions

Employee stock purchase plan

Paid time off

Tuition reimbursementOn -site fitness center and / or reimbursed fitness center membership costs (location dependent)

Access to CoStar Groups Diversity Equity & Inclusion Employee Resource Groups

Complimentary gourmet coffee tea hot chocolate fresh fruit and other healthy snacks

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However please note that CoStar Group is not able to provide visa sponsorship for this position.

#LI-KC3

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Required Experience :

IC

Key Skills

English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1