Operations Technician II - PUB SEC

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Operations Technician II - Federal (OSP Fiber Maintenance) ensures maintenance related to network fiber are accomplished to program and industry standards.

Work Location

Herndon, VA

The Main Responsibilities

• Respond to customer inquiries in a timely and professional manner
• Work all aspects of OSP maintenance and splicing;
• Splice and test fiber optic cable in all types of field environments
• Characterize installed fiber (OTDR, LTS-OPM, ORL, CD, PMD testing);
• Provide emergency response for fiber restoration;
• Install racks and Fiber Distribution Panels (FDPs);
• Terminate fiber optic cables into FDPs;
• Read and interpret Method of Procedures (MOPs), OSP drawings, and Optical Time Domain Reflectometer (OTDR) traces;
• Manually uncover manhole / handhole using hand tools in all types of field environments;
• Read and interpret splice diagrams;
• Install indoor conduit (EMT) when required;
• Provide assistance to route surveillance team when required - properly locate underground communication lines per Underground Utility Damage Prevention Guidelines; and
• Provide daily field reports of ticketing contractor work locations and activity.

What We Look For in a Candidate

Skills :

Education and Experience :

Security Requirements :

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$62,700 - $83,600 in these states : VA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Learn more about Lumen's :

#LI-Onsite

Requisition # : 340675

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

12 / 15 / 2025