Analytics Systems Engineer / Administrator (Business Objects)

We have an exciting opportunity to join our team as a Senior Tech Engineer II - Tech Engineering.

The Analytics Systems Engineer / Administrator is responsible for administering, supporting, governing and maintaining BI Systems in the Enterprise Data Warehouse group. This role must have a thorough understanding of client-server application architecture as well as strong IT system integration fundamentals (including AD, Network, Storage, Database, etc. concepts). This role will also create, support, and enhance custom coded automated tasks and routines. This is a multitasking role and the position is expected to support multiple BI developments and operations teams as well as a large and diverse application user community.

Job Responsibilities :

Actively and consistently support all efforts to simplify and enhance the customer system experience

Install, configure, manage and execute upgrades of client server applications (ex. BusinessObjects, Tableau, Metric Insights, etc...)

Develop, implement, and test disaster recovery strategy and mechanisms

Performance Tune Intelligent Server, and Web Server for best results.

Develop and maintain technical documentation for BusinessObjects, Tableau and other client server application environments

Maintain onboarding documents and provide mass broadcasts / onboarding / coaching for new BI employees and contractors

Provide regular status reports to management

Perform user administration, including creation of users and groups, removing inactive users, and conducting license audits to ensure adherence to licensing requirements

Write and maintain system administration process documents

Monitor and Manage Helpdesk queues within stipulated SLAs

Additional Position Specific Responsibilities :

Contribute to process improvement for prevention / reduction in defects in application uptime and performance

Work with other Infrastructure teams seamlessly as necessary (DBA, Server, Storage, Security, etc.)

Participate in meetings with various entities to continuously upgrade functional and provide technical expertise for deliver solutions / integrations

Responsible for Version control / Content lifecycle management between the various systems / environments

Maintain confidentiality at all times when working with sensitive material and exhibit a high degree of professionalism.

Minimum Qualifications :

To qualify you must have a Typically requires 7 or more years of experience and BA / BS degree.

Preferred Qualifications :

Bachelor's Degree Required

Minimum experience of 8 years working with various BI systems

Strong SQL / Database fundamentals

Tableau Administration Experience (TSM, Data Management, Resource Monitoring, Content Migration, etc.)

Business Objects Architecture / Administration experience a must (

Strong analytical, organizational and interpersonal skills with a knack for troubleshooting under pressure

Excellent written and verbal communication skills and ability to interact with people at all levels of an organization

Ability to work under little or no supervision

APOS Suite of Products nice to have

UNIX Administration knowledge

Experience with virtualization and orchestration tools (Kubernetes, VMware, etc.)

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being : physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment.