Entry Level Customer Service - WFHSpade Recruiting • Detroit, MI, United States
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Entry Level Customer Service - WFH
Spade Recruiting • Detroit, MI, United States
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job_description.job_card.job_descriptionStrong communication skills and a genuine desire to help others Tech-savvy and comfortable in a remote environment Organized, detail-oriented, and self-driven Customer service or insurance background is a plus (not required) Must be legally eligible to work in the U.S. or Canada 100% remote with flexible scheduling Weekly pay + performance incentives Ongoing training and mentorship Clear paths for career growth A supportive, mission-driven team culture
Client Success Specialist
We're a modern insurance team dedicated to helping working families protect what matters most. With a culture built on flexibility, purpose, and growth, we combine people-first values with tech-forward solutions to deliver an exceptional experience.
The Role
As a Client Success Specialist, you'll be the main point of contact for policyholdersanswering questions, guiding them through benefits, and ensuring they feel supported every step of the way.
Key Responsibilities
- Build lasting client relationships after enrollment
- Explain policy benefits and guide clients through updates or claims
- Provide clear, easy-to-understand education on coverage
- Partner with team leaders to streamline onboarding and service
- Be the trusted go-to for client support needs
What We're Looking For
What You'll Get
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Customer Service • Detroit, MI, United States
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