People Operations Manager

Job Details

Becket MA

Full Time

$60000.00 - $72000.00 Salary

Description

TITLE : People Operations Manager

STATUS : Full-time Year-round

LOCATION : Hybrid (Flexible schedule; 1-2 days onsite presence off-season 3-5 days onsite required in summer)

REPORTS TO : Director of Strategic Initiatives People and Culture

DEPARTMENT : People Operations

WORKS WITH : All staff

COMPENSATION : $60000 - $72000 per year (Grade 4)

BENEFITS : Health dental & vision insurance FSA 403B retirement plan with an annual employer contribution paid time off life insurance short- and long-term disability Employee Assistance Program

SUMMER ONLY : Three meals a day free access to classes performances talks and studio usage

As our People Operations Manager you will be the central force ensuring a seamless and positive experience for our staff. Reporting to the Director of Strategic Initiatives People and Culture you will own and manage our core People Ops functionsfrom benefits and payroll to compliance and our HRIS.

More than just managing operations you will be a key partner in driving process improvements ensuring data integrity and serving as a trusted service-minded resource for staff and managers. This is an ideal role for a detail-oriented professional who is passionate about optimizing HR systems and contributing to a supportive high-functioning work environment.

RESPONSIBILITIES

Benefits and Payroll Administration

Collaborate with Finance to oversee payroll processing including timely and accurate input of payroll entries new hires terminations status changes benefits adjustments and salary deductions.

Conduct payroll variance reconciliation and partner with the Director of Finance to resolve discrepancies providing transparency and accuracy in payroll data.

Serve as a subject matter expert on benefits options policies and procedures effectively communicating these details to employees and supporting them with decision-making.

Maintain the relationship with benefits broker and lead the conversations annually to renegotiate benefits.

Lead the annual benefits enrollment process.

Frontline resource within the HR office to address questions and inquiries and provide HR support services to all staff and management team.

Facilitates all elements of 403b payroll funding employer contributions and reporting.

Facilitates all workers compensation claims.

Respond to verification of employment (VOE) and unemployment requests timely and accurate.

HRIS Systems and Compliance

Manage all HRIS data maintenance ensuring high standards of data integrity security and compliance with data protection laws.

Maintain relationship with HRIS system vendor.

Generate and maintain regular HR reports and dashboards facilitating data-driven decision-making by tracking key metrics and identifying insights.

Proactively monitor and ensure compliance with federal state and local employment laws making recommendations for policy adjustments as needed.

Support ongoing maintenance and improvement of HRIS-related systems offering technical troubleshooting and guidance to employees as needed. Gradually increase usage of HRIS systems in tandem with organizational strategy.

Maintains accurate up-to-date personnel files ensuring compliance with internal documentation standards.

Leads drafting seeking authorization and dissemination of Letters of Agreement

Leads tracking and reconciliation of PTO ST and LT disability

Maintains personal policy handbook for the employees in accordance with federal and state laws.

Employee Lifecycle Management

Act a key point of contact for staff and managers addressing inquiries resolving issues and ensuring a positive employee experience.

Collaborate with key partners across the organization to oversee the employee lifecycle from onboarding through offboarding ensuring a seamless process that aligns with our culture and values.

Logistically drive and improve onboarding benefits administration leave management and offboarding processes creating a consistent and supportive employee experience.

Regularly audit and refine employee lifecycle processes identifying opportunities to enhance efficiencies and better support our people strategy.

Facilitate the setup administration and support of performance reviews ensuring timely completion and alignment with organizational goals.

Provide guidance and insight on HR policies and procedures acting as a trusted advisor for employees and managers and helping resolve concerns in a fair transparent manner.

Conduct regular audits of compliance measures and employment practices recommending enhancements and assisting with documentation to ensure a legally sound equitable work environment.

Support the development and implementation of employee engagement initiatives leveraging data and feedback to foster a positive inclusive workplace culture.

Contribute to team effort to support employees with a multitude of challenges including but not limited to providing mediation management coaching employee crisis management etc.

Qualifications

Required Qualifications

• Associates Degree
• Minimum 3 years of HR / Payroll experience.
• Working knowledge of payroll compliance and agency.
• Proficient on Google Suite (Docs Forms Gmail)
• HRIS administration proficiency

Preferred Qualifications

Skills & Abilities

Working Conditions / Physical Demands

Not sure you meet 100% of the qualifications Research shows that men apply for jobs when they meet about 60% of the criteria while women and other marginalized groups tend to only apply if they meet every requirement. If you believe you could excel in this role we encourage you to apply. Use your cover letter to tell us about your experience and what you hope to bring to this role. We value diverse backgrounds and experiences including those returning to work after a gap or transitioning careers. Wed be glad to have you on our radar.

APPLICATION PROCESS

Interview with the Hiring Manager on Zoom.

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 60000 - 72000