Chief Operating Officer - RDG

Job Description

Job Description

RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.

At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.

DREAM IT

MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA’s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026).

BUILD IT

RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States.

GROW IT

RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities.

Summary :

Riviera Dining Group is seeking an experienced, strategic, and hands-on Chief Operating Officer (COO) to lead all aspects of operational execution across its growing portfolio of premier hospitality concepts. This executive position will be responsible for ensuring operational excellence, aligning cross-departmental teams, and delivering an exceptional guest experience at every level. This position reports to the Chief Executive Officer (CEO).

DIRECT REPORTS :

• VP, Operations
• Director, Operations
• Director, Maintenance
• Director, Beverage
• Director, IT
• Director, Hospitality & Service

RESPONSIBILITIES :

The COO role will evolve in two key phases :

operations.

Phase 1 : Operational Leadership

1.⁠ ⁠ Multi-Unit Restaurant Operations

elevated service delivery.

results.

2.⁠ ⁠ Maintenance & Facilities Management

safety, aesthetics, and functionality.

3.⁠ ⁠ Sales, Events & Guest-Facing Revenue Channels

guest flow strategies.

4.⁠ ⁠ Beverage Program Oversight

wine, cocktail, and non-alcoholic offerings

5.⁠ ⁠ Hospitality, Guest Relations & Satisfaction

6.⁠ ⁠ Operational People & Culture Initiatives ( in collaboration with Chief People Officer )

planning, team engagement, performance management and learning &

development to optimize continuing education across all operational teams.

initiatives within the operation.

Phase 2 : Construction & New Openings

7.⁠ ⁠ Venue Development & Construction Oversight

time, on budget, and to operational spec.

Requirements / Qualifications :

Physical Demands And Work Environment :