Help Desk Specialist - Cleared (Colorado Springs)

Take2 has proven experience bridging the intersection of technology and people solutions. As a proven, trusted provider for our Federal and commercial clients, we provide the right solutions, at the right time through trusted partnerships, customized to solve our clients unique business challenges. Take2 invests time, discipline, and rigor into our technology and people solutions, as well as utilizes our proprietary People Cloud. Whether we are bridging the gap between IT talent and our customers business challenges, Take2 will work as a partner to best resolve client needs.

Take2 is hiring a cleared Help Desk Specialist. This role requires a Secret Clearance or Higher to interview. This position is onsite and will require you to work out of Colorado Springs :

Job Description :

Take2 is seeking a Helpdesk Specialist to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As a Helpdesk Specialist, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems.

Shifts :

The position involves 12-hour shifts, either Wednesday to Friday with alternating Tuesdays OR Saturday to Monday with alternating Tuesdays, on a semi-annual rotation. This schedule alternates between daytime and overnight shifts to ensure coverage for the 24 / 7 / 365 operations.

12-hour shifts 3 or 4 days per week; however, one week is 36 hours and the next week is 44 hours (4 hours off)

The Schedule is :

1) Weekday Shift (Wed-Fri) alternating Tuesdays

2) Weekend Shift (Sat-Mon) alternating Tuesdays

• Shifts are as following : 5 : 30 AM - 5 : 30 PM
• 5 : 30 PM - 5 : 30 AM

Specific Responsibilities :

Requirements