Salesforce Administrator

Genesis10 is seeking a Contract Salesforce Administrator / Developer for a 12-month contract with the possibility to convert to a permanent position with a client located in Milwaukee, WI. This is a hybrid role. Responsibilities Platform Implementation, Development, Administration, and Enhancement Serve as subject matter expert, developer, and administrator for our Global Investment Banking instance of Salesforce. Perform both declarative (configuration-based) and programmatic (code-based) development on the Salesforce platform. Create and maintain technical documentation, including network diagrams, installation and configuration procedures, troubleshooting guidelines, and operational procedures. Coordinate the rollout of enhancements to the production environment, including coordination across all IT areas involved. Supply Service Desk Technicians with documentation and procedures for resolving common or recurring problems. Open, manage, and resolve application issues with external application vendors. Participate in managing the feature request and support backlog. Review and understand organizational drivers and assist in defining required features, mapping Salesforce capabilities to business processes. Support new releases and bug fixes as they relate to the platform's project management. Client Support and Education Provide technical support to diagnose and resolve issues and troubleshoot complex "how-to” questions. Help the business understand the effort, risk, and impact of making changes to Salesforce. Promote user adoption across the business to ensure effective use of Salesforce for business results. Create and maintain training materials and user documentation as needed. Learn and Expand Knowledge Stay current on Salesforce releases (patches, upgrades, etc.), news, and industry developments. Participate in Salesforce Success Community and local user groups to continue developing skills. Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field is preferred but not required. Equivalent experience and Salesforce certifications will also be considered. 7–10 years of development, declarative configuration, and administration experience with Salesforce Sales Cloud. Certifications required : Salesforce Certified Platform Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer. Hybrid Developer / Administrator skillset required – must be comfortable performing declarative configuration as well as programmatic development. Proficient in developing and maintaining Apex classes, Visualforce pages, Lightning Web Components, and JavaScript within the Salesforce platform. Ability to design scalable solutions and write clean, efficient code using Salesforce best practices is essential. Experience with full-stack development; MuleSoft experience is a plus but not required. Experience integrating Salesforce with other enterprise systems using Salesforce APIs. Collaborative mindset for partnering with IT and other developers across the business. Knowledge of Microsoft development tools is a plus but not required (Object-Oriented design, C#, MVC, ASP.NET, Web API). Diverse Salesforce product knowledge and proven technical expertise in Salesforce Sales Cloud and / or Salesforce Marketing Cloud. Strong understanding of the trade-offs between declarative and programmatic solutions. Strong understanding of data management, data administration, and data modeling. Excellent communication skills and a collaborative, team-oriented mindset. Experience creating reports and dashboards on the Salesforce platform. Focused, driven, and an exceptional problem solver. Experience with documentation and end-user training is a plus. Agile methodology experience highly preferred (Kanban, User Stories, Sizing, Retrospectives, etc.). Exceptional organizational skills with the ability to manage multiple priorities. Understanding of change management methodologies is a plus. Only candidates available and ready to work directly as New Journey / Genesis10 employees will be considered. Must be able to work as a W2 employee of Genesis10 (no corp-to-corp). If you have the described qualifications and are interested in this exciting opportunity, apply today! Genesis10 Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across industries. Benefits of Working with Genesis10 Access to hundreds of long-standing client partnerships (5–20+ years). Career-home opportunities—many consultants have been with Genesis10 for years. Experienced, caring recruiting team (7+ years average experience). Behavioral Health Platform Medical, Dental, and Vision Insurance Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401(k) Sick Pay (where applicable) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available Genesis10 has been recognized multiple times as a Top Staffing Firm, a Best Company for Work-Life Balance, a Best Company for Career Growth, and a Best Company for Diversity and Leadership. To learn more and view all available opportunities, please visit our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #LI-R1