POS IT Solutions Analyst

STARR Restaurants is a leader in the restaurant industry with a proven commitment to excellence including James Beard awards, Michelin Stars, and some of the top-rated concepts in their respective markets. Driven by a luminary’s vision and defined by our world-class culinary stars, whose distinct tastes offer each guest an experience that is at once spirited and sophisticated. Like a restaurant kitchen during dinner service, things move fast around here – and we like it that way.

We are looking for a POS IT Solutions Analyst based in the Philadelphia or New York market to join our growing restaurant technology team. This is an ideal role for a motivated IT professional with 2-4 years of experience who's ready to take ownership of critical restaurant technology infrastructure across our multi-location portfolio. You'll be the go-to expert for our Toast POS ecosystem, ensuring seamless operations across all properties while supporting our continued expansion.

What You'll Do

POS System Excellence

• Serve as an administrator for Toast POS systems across multiple restaurant locations, with a focus on Multi-Location Management (MLM) configurations
• Troubleshoot and resolve POS issues quickly to minimize operational disruption
• Configure and optimize Toast POS features, including menu management, payment processing, reporting, and third-party integrations
• Maintain system documentation and create user guides for restaurant teams

New Restaurant & Conversion Support

Training & Partnership

What We're Looking For

Required Experience

Essential Qualities

Preferred Qualifications

This is more than a typical IT role – it's an opportunity to directly impact the success of our restaurants. You'll work with cutting-edge restaurant technology, have significant autonomy in your role, and see the immediate results of your efforts. We offer :

STARR Restaurants is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status