Principal UX Designer (Researcher)

Principal UX Designer (Researcher) ($109,000 - $191,000)

This position is 100% remote within the United States. We are looking for a Principal UX Designer to build and lead the research function for Henry Schein One. You will work closely with cross-functional teams to craft studies, analyze results, and deliver key insights. You have strong business and product competence, deep customer empathy, a talent for storytelling, and the ability to work well with cross functional partners. You have experience across research, UI, and UX design, with deep expertise in, and passion for, research. You are excited to get your hands dirty, but also seek to mentor, or even directly manage, a team of designers.

This is a highly interactive role requiring the skills of a team player who can dig into the details of business requirements with sometimes complex technical constraints. You'll bring knowledge of design best practices, identify research needs in the product roadmap, and actively manage and facilitate communications with stakeholders.

We are a fast growing team, which will give you the opportunity to shape our ways of working and our culture.

All candidates must present a portfolio of work that includes usability research case studies and demonstrate experience delivering software solutions.

Employment Type

Full-Time

Location

Austin, TX

Job Responsibilities

raft a vision and strategy for implementing best-in-class research at HS1

Guide and support the team in delivering research insights that are high quality and designed to influence decision making for design, product, and business strategy

Develop internal guidelines and best practices to ensure effective research is conducted from idea generation to design validation

Seek to deeply understand customer needs, pain points, and preferences to solve complex problems for our customers through comprehensive customer research and interviews

Facilitate internal workshops and design thinking initiatives

Mentor designers across the organization on research best practices

Minimum Qualification

9+ years experience as a product designer, with significant experience leading UX research and usability testing with meaningful business impact

Proven experience creating, setting, and leading research strategy that aligns with business priorities and drives business outcomes

Track record of translating research into business impact

Experience across the entire design process : problem discovery through data and research, solution generation, prototype creation, user testing, and more

Customer obsessed mindset; you're constantly thinking about how to solve customer pain points and enjoy engaging with users to validate we are building what they need.

Ability to facilitate internal workshops and design thinking initiatives

Self-aware with a strong desire to learn and continuously improve both themselves and others

Experience mentoring, or even managing, other designers

Proficiency with tools such as Figma, Sketch, Invision, and / or Adobe Creative Cloud

Accessibility certification and experience preferred

Bonus : You have prior experience in the medical or dental industry

Benefits