Manager, Technical Affairs

Phibro Animal Health CorporationTeaneck, New Jersey

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Position Details

The position will be primarily responsible for managing PhibroChem’s Quality Management System, taking the lead role in supporting all technical, regulatory, quality, and safety needs. This is a hands-on role and incorporates both technical and commercial activities.

Travel for this position is required up to 20%. International travel will be required once a year.

Key Responsibilities

Supplier and Business Support

Support our suppliers on all FDA / 3ʳᵈ party related issues. This includes attending key FDA / 3ʳᵈ party audits at our international supplier locations, and ACD audits of our U.S. warehouses.
Maintain supplier compliance on regulatory matters. While much of the information will come from the manufacturer, this position liaises with suppliers, customers and regulatory agencies and takes a lead role to ensure compliance.
Support customers and PhibroChem employees on technical matters including application support, product performance, product characteristics etc.
Interact with FDA and consultants in support of various needs of API and other business.
Communicate with the regulators and other auditing agencies.
Complete regulatory documentation including OMUFA (Over-the-Counter Monograph User Fee Act), customer questionnaires, conflict mineral documentation etc.
Facilitate / negotiate successful establishment of appropriate quality agreements with customers.
Company boiler plate or direct with larger consumers user.
Assist our suppliers in complying with GMP requirements.

Quality System Management (QMS)

Lead activities to comply with ACD requirements as needed to maintain membership in good standing.

Support balanced and practical needs of procedures to meet ACD standard.

Manage and / or conduct annual internal audit at PhibroChem and our warehouses.

Plan and attend warehouse audits as required. This could include select audits at international supplier locations.

Plan and manage QMS Annual Management Review Meeting.

Maintain access to QMS for all PhibroChem associates.

Performs other duties as assigned.

Key Competencies

AccountableCollaborativeCommittedCommunicating EffectivelyDemonstrating InitiativeDisplaying Confidence and ComposureDisplaying Technical ExpertiseDriving for ResultsEstablishing RelationshipsInteracting with People at Different LevelsInterpersonal Skills / CommunicationLeveraging OpportunitiesMaking a Strong ImpressionManaging TimeNegotiating AgreementsPresenting and Public SpeakingPrioritizing and Organizing WorkProblem SolvingServing CustomersShowing Caring and UnderstandingShowing Community and Social ResponsibilitySupporting Organizational GoalsTrustworthy

Skills

Proven ability to work effectively in a team environment.Must have proven sales skills and previous contact with clients and their operation.Must have proven sales skills.Develop and maintain relationships with internal and external clients.Able to plan and set priorities for accomplishing tasks and goals.A motivated self-starter, work well in groups and demonstrate excellent customer service.Ability to travel as necessary.Must have business acumen, energy and drive, positive attitude, client focused, flexible and empathetic.Strong negotiation skills and project management experience.Able to handle client complaints with calm demeanor and professional attitude.Extensive client interaction skills.Must be proficient using Email, phones, cell phones, and office equipment.Advanced skills using Microsoft office programs.

Education & Experience

Bachelor’s degree in science, ideally in Chemical Engineering or Chemistry.

Minimum 10 years’ experience in related field.

Minimum 5 years’ experience in FDA-regulated field

To learn more about Phibro Animal Health's competitive benefits package, please click here :

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Technical Manager • Teaneck, New Jersey