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Expert Team, Trainer
Expert Team, TrainerFilevine • Chicago, Illinois, United States, 60601
Expert Team, Trainer

Expert Team, Trainer

Filevine • Chicago, Illinois, United States, 60601
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  • serp_jobs.job_card.full_time
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Expert Team, Trainer

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. Were also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our fieldwe are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.

Our Mission Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.

About Filevine Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organization and serve their clients better. Were also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our fieldwe are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.

Job Summary Effective teachers who have a comprehension of and context for the situation of their learners. The trainers addressing customers' needs seek first to understand them and should have a bedside manner that provides relief to those who may have been frustrated for a long time. Trainers will work to meet customers where they are currently and ensure that they leave knowing how to effectively utilize the Filevine software. Comprehensive product knowledge across the Filevine family of products is a requirement.

Resposibilities :

  • Play a lead role in issue remediation and convey unyielding accountability for assigned issues
  • Work with your assigned Expert team to identify opportunities for better learning within customer issues, and provide training and content necessary to increase customer adoption and recognition of ARR
  • Assist in creation of portable content regarding those approaches and configurations which mature into best practices (articles, videos, example builds) and present to wider Expert teams, Partners, Sales Engineering, etc.
  • Maintain comprehensive product knowledge across the Filevine family of products
  • Support other expert teams and expert roles as needed
  • Travel 2-3 times quarterly to conduct onsite client training

Qualifications :

  • In office position
  • A Bachelors degree required
  • 1-2 years of training experience or equivalent
  • Assertive communicator that can provide recommendations and instill confidence
  • Exceptional curiosity and creative thinking abilities to solution the root cause of a customers priorities
  • Quick learner of new technologies, self-motivated
  • Driver of change for more impactful solutions and customer outcomes at a fast growing company
  • Ability to lead critical conversations
  • Ability to independently manage competing customer priorities and initiatives with limited structure
  • $70,000 - $85,000. The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individuals location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevines total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.Compensation Information : $70,000 - $85,000.

    The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individuals location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevines total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.

    Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevines equal employment opportunities, you may contact us at legal@filevine.com

    Cool Company Benefits : - A dynamic, rapidly growing company, focused on helping organizations thrive - Medical, Dental, & Vision Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Centrally located open office building in Sugar House- Top-of-the-line company swag

    Privacy Policy Notice Filevine will handle your personal information according to whats outlined in our Privacy Policy.

    $70,000 - $85,000 a year

    Compensation details : 70000-85000 Yearly Salary

    PIfe4f6b660128-30511-37820392

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    Team Trainer • Chicago, Illinois, United States, 60601

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