Administrative Assistant II

LMS Record Clerk :

Monday-Thursday 5 : 00pm-3 : 30am

Provides daily production reporting for LM system to operations, LM database management, and training / access for LM systems as needed by operations team. Works under LMS supervisor to complete required tasks and internal / external customer service.

• Daily production reporting –; prepare and send reporting to internal stakeholders; reporting on operational efficiency and employee performance.
• Error log analysis / corrections
• Database management
• Mentor, train, and guide operations team for all LM productivity requirements.
• Effectively communicate to operations team leaders and associates
• Continuous improvement –; identify process deviations / process improvement opportunities; process / BBS observations, root cause analysis, benchmarking.
• Develops and maintains training materials and guides to using the LM system
• Provide support to operations team as required; partner with operations team to lead improvement initiatives
• Security –; confidentiality with system and employee information, login security, and policy compliance.
• Performs additional duties as assigned

Role Purpose :

Provide administrative and clerical support to management including the management of personnel records. Work under general supervision of the General Manager while providing personal secretarial services and administrative assistance. Exercise discretion and judgment on occasion and provide courteous, responsive, and accurate information to associates.

Key Accountabilities :

Required Education and Experience :

Our Organization is an equal opportunity employer.

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