Escrow Assistant

100% remote. This position is open to all time zones

Typically found in a branch / office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.

Job Level Summary :

Intermediate levels require a solid understanding of functional tasks

Assistance may be required from more experienced team members will vary depending on task complexity

Work may be reviewed for new or more complex tasks

Provide a wide range of support within a functional area

Follow functional areas processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operation

2+ years experience in an escrow related experience

Essential Functions

o Performs a wide range of administrative duties to gather information and assist in the escrow process

o Duties may include : Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions

o Communicates requirements and other information to clients

o Interprets various agreements as they relate to closing and prepare all documents required for transactions

o Customer service skills

o Problem solving skills

o Strong organizational skills

o Knowledge of MS Office suite

o Excellent verbal / written communication skills

o Able to maintain professionalism and a positive service attitude at all times

o Strong detail orientation

o Knowledge of company and / or client operating systems

Education : Bachelor's Degree Preferred. Minimum Requirement - HS Diploma or Equivalent