Billing Support Specialist

Our client, a respected  behavioral health and social services organization , is seeking to hire a  Billing Support Specialist . This is temp to hire opportunity. This position supports the finance and billing department to ensure the timely and accurate processing of billing-related tasks. It’s a great opportunity for someone detail-oriented and organized, who thrives in a mission-driven environment. This position is onsite at their office in Holyoke MA.

Key Responsibilities

Assist with the preparation and submission of billing claims to insurance providers and funding sources

Verify client information and insurance details to ensure billing accuracy

Monitor claim status and follow up on unpaid or denied claims

Support reconciliation of payments and billing reports

Assist with data entry, documentation, and filing of billing records

Communicate with internal teams to resolve billing discrepancies

Help maintain compliance with billing policies and confidentiality standards

Qualifications

Required :

Previous experience in a billing, medical billing, or administrative support role

Basic understanding of billing processes, insurance claims, or payment reconciliation

Proficiency with Microsoft Office Suite and / or Google Workspace

Strong attention to detail and accuracy in data entry

Excellent organizational and time management skills

Ability to handle sensitive information with discretion

Preferred :

Experience with behavioral health billing systems or EHR platforms

Familiarity with Medicaid / Medicare or commercial insurance billing

Bilingual (English / Spanish or other languages) – a plus, but not required

Why Apply?

Support an organization that positively impacts community mental health

Consistent weekday schedule

Gain hands-on experience in a supportive, fast-paced office environment

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