Open Enrollment Specialist

Join J&S Advisors, a welcoming and dynamic firm located in the heart of Nashville, Tennessee, as we seek a dedicated Open Enrollment Specialist to join our Customer Service team. We are passionate about providing exceptional service and support to our clients, particularly during the critical open enrollment period. As an Open Enrollment Specialist at J&S Advisors, you will play a vital role in guiding our clients through their benefits selection process, ensuring a smooth and informative experience. This is an on-site position that offers an exciting opportunity to engage with clients directly, providing personalized service that meets their unique needs. If you are looking to make a meaningful impact and grow with a company that values positivity and teamwork, we invite you to apply and become a part of our vibrant community at J&S Advisors.

Benefits

Flexible Schedule

Hands on Training

Career Growth Opportunities

Responsibilities

• Stakeholder Engagement : Build strong relationships with clients and stakeholders, ensuring a smooth transition through open enrollment periods.
• Benefit Plan Explanation : Clearly explain the various benefit plans available to employees and assist with any questions or concerns they may have.
• Data Management : Accurately input and maintain records of employee enrollments, changes, and plan selections in the company database.
• Problem Solving : Act as the primary point of contact for benefits-related inquiries and resolve issues efficiently and effectively.
• Compliance Assurance : Ensure that all benefits and enrollment processes align with company policies and government regulations.
• Continuous Improvement : Stay informed about the latest trends in benefit plans and enrollment processes, contributing ideas to improve efficiency and satisfaction.

Requirement