Director of Clinical Operations

Job Description

Job Description

Description :

At the Veterinary Referral Center of Central Oregon (VRCCO), you will become a vital member of a dynamic team dedicated to providing exceptional veterinary care. Our approach combines a commitment to compassionate, individualized care with evidence-based practices, ensuring strong connections between our staff and the patient-guests and pet parents we serve. Here, you will discover a culture founded on teamwork, compassion, and going beyond expectations—leading to a fulfilling and impactful career in veterinary medicine.

Why Choose VRCCO?

VRCCO is recognized as a leader in advanced pet care, offering a diverse range of specialty and emergency services designed to meet the needs of our community. We currently provide dermatology, internal medicine, medical oncology, surgery, ophthalmology, neurology, physical rehabilitation, urgent care, and emergency services. To improve the experience for our patients and help support our amazing team, we have created a purpose-built veterinary hospital campus with a 26,000 sq. ft. facility to serve our community. As we work together to prioritize the well-being of our patient-guests, we are equally dedicated to our heroes (employees). We invest in competitive compensation and comprehensive benefits to support your health and well-being, both now and in the future.

We are the only organization with Vet Cadets Childcare located at our flagship location and only a short drive from our Urgent Care facility. VRCCO has been Great Place To Work Certified since 2021. Come see the difference for yourself and be a part of our team. With abundant opportunities for continuing education and career advancement, you can develop a long and successful career with us.

Not to mention, we happen to be in the most amazing town in the country, Bend, Oregon. It’s an outdoor enthusiast’s paradise, and there is a good reason we all abandoned city life and moved out here. Just do a Google search and you will be blown away by the massive amounts of fun things you can do out here.

Requirements :

The Director of Clinical Operations is a high-impact clinical executive responsible for transforming and leading all clinical support operations across our 24 / 7 multi-specialty hospital and emergency care location. This role is accountable for building sustainable systems, ensuring consistent patient care, and leading both supervisors and frontline staff with clarity and accountability.

We are seeking a candidate who has hands-on clinical experience, proven success in multi-team leadership, and the ability to diagnose gaps, redesign workflows, and hold supervisors accountable while supporting and inspiring staff.

Key Responsibilities

Strategic & Operational Leadership

• Leads the execution of the organization’s clinical vision by standardizing operations, optimizing workflows, and improving performance metrics across all sites.
• Strategic planning with leadership to support growth, resource needs, and representation of clinical operations at the executive level.

Staffing & Scheduling Optimization

Clinical Supervision & Team Oversight

Process Improvement & Systems

Culture, Training & Compliance

Cross-functional Collaboration

Qualifications & Skills

Clinical / Experience Requirements

Preferred : Background in multi-specialty veterinary hospitals or integrated ER / ICU environments where clinical teams support a range of services. Equivalent leadership experience in human acute / critical care settings with interdisciplinary coordination will also be considered.

Leadership & Management Skills

Education / Credentials

Perks of the job include :

Benefits Highlights

Medical : Multiple plan options with 70% coverage

Dental / Vision : Multiple plan options with 50% coverage

Profit sharing available for all heroes (employees)

Tenure bonuses

Savings : 401K matching program

Stipends for continuing education

Ready to Make a Difference?

If you are passionate about veterinary care and are excited to grow alongside a team of like-minded individuals, we would love to hear from you! Apply today and become part of the Veterinary Referral Center of Central Oregon family—where we go beyond expectations, every day!

Visit https : / / vrcvet.com / veterinary -jobs / to learn more!