Fixed Operations Field SpecialistMSX International • Charlotte, NC, US
Fixed Operations Field Specialist
MSX International • Charlotte, NC, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBe the expert : Guide dealerships through installation, training, and adoption / growth of their Express Service business Coach and mentor : Empower dealerships to embrace and confidently leverage Express Service to get the most out of it. Solve challenges : Listen, analyze feedback, and develop action plans that improve efficiency and performance. Build partnerships : Strengthen dealer relationships and align with Customer Experience teams to deliver a unified message. Leverage technology : Use Express Service tools and data-driven insights to drive utilization and success. Travel with purpose : Plan and manage your travel across your assigned dealer territory to maximize impact. 35 years in automotive Fixed Operations, with strong Express Service or Quick Lube background. Proven ability to coach, train, and influence dealership personnel. Strong analytical skills; comfortable interpreting KPIs and Repair Order data. Excellent communication and presentation abilities. Highly organized, self-motivated, and able to manage extensive travel. Confidence in engaging with all levels of dealership staff. Proficiency with Microsoft Office Suite. Valid driver's license and clean driving record. Home base within assigned territory and reliable vehicle. Ability to travel up to 80% (mix of driving and flights, with overnights). Prior roles as Service Advisor, Express Service Consultant, or Service Manager. A college degree (or are currently working toward one). Background in teaching, training, or coaching. Experience working in fast-paced, independent roles where you set the tone for success. Strong organizational skills and a proactive mindset. Natural teaching mindsetalways seeking improvement. Passion for making a difference and driving success.
Fixed Operations Field Specialist
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of : Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job Description
Why Join Us?
At MSX, you will drive operational excellence and elevate customer satisfaction across Hyundai dealership Fixed Operations. In this field-based role, you'll assess service capacity, identify opportunities for Express Service implementation, and coach dealer teams to maximize throughput, sales, and revenue through efficient processes.
Make a Difference
As a Hyundai Fixed Operations Field Specialist, you'll be the expert who evaluates dealership Fixed Operations holistically and pinpoints where an internal Express Service model can deliver the greatest impact.
By analyzing :
- Current capacity and workflow
- Technician mix
- Customer experience
You'll determine how Express Service can unlock additional main shop availability for customer pay and warranty workdriving higher throughput, increased sales, greater revenue, and improved customer satisfaction through reduced wait times.
What You'll Do
Qualifications
What You Bring
Bonus Points If You Have
Additional Information
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
serp_jobs.job_alerts.create_a_job
Operation Specialist • Charlotte, NC, US
Job_description.internal_linking.related_jobs
Operations Specialist Location : Onsite, Charlotte, NC Compensation : $22.Full Benefit Package The Operations Specialist is a key employee at Flexcar that will work closely with teams fro...serp_jobs.internal_linking.show_more
Job Title : ADMS / OMS Analyst - Utilities Distribution Operations.Location : Charlotte, NC (Hybrid possible).We are seeking a highly skilled and experienced.
This individual will play a key role in the...serp_jobs.internal_linking.show_more
The Best Teams are Created and Maintained Here.The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring efficiency and safety.
This role manages staff, resourc...serp_jobs.internal_linking.show_more
Customer Operations Specialist.In the Customer Operations organization, the Customer Operations Specialist role is integral in ensuring that the company provides the highest quality of support to i...serp_jobs.internal_linking.show_more
We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission : 'Life's a Party, We're Makin' It Fun!' and 'So Much Fun It's Scary...serp_jobs.internal_linking.show_more
This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.JLL empowers you to ...serp_jobs.internal_linking.show_more
People Analytics & Operations Lead.The People Analytics & Operations Lead is responsible for elevating our understanding of workforce trends and influencing data-driven decision-making across the o...serp_jobs.internal_linking.show_more
This position is located at 10500 Centrum Pkwy, Pineville, North Carolina, 28134 United States.A Product Flow Specialist supports the back of house operations and the flow of product from receipt t...serp_jobs.internal_linking.show_more
We have an exciting opportunity to work with one of our prestigious clients at a Tier 1 Investment Bank within the Collateralized Loan Obligations (CLO) space.
The ideal candidate will have a minimu...serp_jobs.internal_linking.show_more
As a Fleet Workout Analyst, you'll be at the forefront of managing financial risk across our commercial fleet customer base.
This role blends operations, collections, and credit functions to ensure ...serp_jobs.internal_linking.show_more
Compensation may vary based on the job level and your geographic work location.Relocation support is offered for eligible candidates.
Working within the Private Markets Operations team, the Private ...serp_jobs.internal_linking.show_more
Workforce Management Forecast Specialist.Resource Innovations is seeking a Workforce Management Forecast Specialist to join our growing team in Salt Lake City.
We are seeking a highly skilled and mo...serp_jobs.internal_linking.show_more
Responsibility Management For TRID Program Execution.Position is responsible for the management / oversight / thought leadership as it relates to RESPA / TRID program execution within the branded mortg...serp_jobs.internal_linking.show_more
SAP FI / CO Specialist National Healthcare organization is seeking an SAP FICO Specialist on a Direct Hire basis.The SAP Finance Technology specialist will lead and support financial transformation i...serp_jobs.internal_linking.show_more
Operations Analyst - TFX Investigations.To proceed with your application, you must be at least 18 years of age.At Bank of America, we are guided by a common purpose to help make financial lives bet...serp_jobs.internal_linking.show_more
Established in 1978, United Scrap Metal ("USM") has grown from $200 and a rental truck into one of the largest full-service recyclers in the country.
Today, the USM team continues to pione...serp_jobs.internal_linking.show_more
Senior Analyst - Batch Operations.The ideal candidate will have strong expertise in.ETL processes, scheduling tools, cloud-based frameworks (AWS / Airflow), and ServiceNow modules.This role requires ...serp_jobs.internal_linking.show_more
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwes...serp_jobs.internal_linking.show_more
Operations Specialist
Flexcar • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
ADMS / OMS Analyst
Info Way Solutions • Charlotte, NC, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Operations Manager
BrightView Landscapes • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Customer Operations Specialist
Corning • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Manager, Operations (Distribution Center)
Spencer's • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Operations Specialist / Technician
JLL • Charlotte, North Carolina, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
People Analytics & Operations Lead (Hybrid)
Belk • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Reclectic Product Flow Specialist
Urban Outfitters • Pineville, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
CLO Operations
Delta Capita • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Fleet Collections and Workout Analyst
Daimler Truck North America • Fort Mill, SC, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Private Markets Operations Specialist
American Family Insurance • Charlotte, NC, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Workforce Management Forecast Specialist
Resource Innovations • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
TRID Post-Closing and RESPA Operations Manager
Truist • Charlotte, NC, US
serp_jobs.job_card.full_time +2
serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
SAP FI / CO Specialist
PCR Staffing • Charlotte, North Carolina, United States
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Operations Analyst - TFX Investigations
USA Jobs • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Operations Supervisor
United Scrap Metal, Inc. • Charlotte, NC, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Sr Analyst Batch Operations
TalentBridge • Fort Mill, SC, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Operational Readiness Lead
Brightspeed • Charlotte, NC, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted