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Call Center Rep

Call Center Rep

Global Channel ManagementPhoenix, AZ, United States
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About the job Call Center Rep

Call Center Rep needs 6 months of call center experience

Call Center Rep requires :

  • Strong computer and phone skills. Ability to use web-based computer applications
  • Excellent communication skills both written and verbal, and internal personal skills
  • Able to manage telephone and chat customer interactions and convey confidence while resolving the customers issues.
  • Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.
  • Able to understand and accurately communicate customers needs, while demonstrating critical thinking and problem-solving skills.
  • Must be able to pass a background and drug test.
  • Must be 18 years or older
  • Must have a High School Diploma or GED
  • Must be able to type 30 wpm

Preferred : SAP skills

Call Center Rep duties :

  • Assist with customer questions, inquiries, and issues related to accounts payable inquiries.
  • Take phone calls and answers chats / emails regarding accounts payables and bills.
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    Call Center Rep • Phoenix, AZ, United States