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Assistant Housekeeping Manager
Assistant Housekeeping ManagerThe Alfond Inn • Winter Park, Florida, USA
Assistant Housekeeping Manager

Assistant Housekeeping Manager

The Alfond Inn • Winter Park, Florida, USA
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Were more than just a team were a community dedicated to making a difference every day.

At Olympia Hospitality and the Alfond Inn we create a fun supportive environment where growth never stops and success is celebrated together. Guided by our values of continuous improvement accountability concern for others and trust we foster a culture of collaboration and integrity. If youre passionate driven and ready to thrive wed love to have you on our team. Apply today and build a career that inspires you!

This position shares in adding warmth and happiness to every guest experience by ensuring that all areas of the hotel are safely and efficiently cleaned to specified standards to ensure high levels guest satisfaction. This employee will support the Executive Housekeeper and / or Rooms Division Manager in daily operations as it pertains to supervising team members (i.e. scheduling ordering supplies and performance management).

Starting pay $50000-$53000 per year

Join a Team that Puts Your Well-Being First!

At Olympia Hospitality we believe in supporting our employees both in and out of the workplace. When you join us youre not just getting a job youre joining a family-first organization that cares about your health and wellness your future and your overall satisfaction.

Heres how we show our commitment :

  • Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus with FSA and HSA options you can plan for your healthcare costs your way.
  • Secure Your Future : With our 401K plan and discretionary yearly match you can build the financial future you deserve.
  • Peace of Mind : We provide paid group term life insurance for select positions 50% shared cost short-term disability and you have the option to purchase additional employee paid life insurance.
  • Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck Our earned wage access program has you covered!
  • Additional Support : From our Employee Assistance Program (EAP) to a sober support network and our commitment to being a recovery-friendly workplace were here to help you thrive personally and professionally.
  • Perks : Love to travel Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

Were more than just a businesswere a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling balanced and supported career. Apply today!

Responsibilities

  • Foster a positive work environment that promotes teamwork professionalism and excellence in customer service.
  • Maintain rigorous cleanliness and maintenance standards for guest rooms public areas and back-of-house areas.
  • Conduct regular inspections and audits to ensure compliance with established standards and address any deficiencies promptly.
  • Maintain quality control measures to continuously improve guest satisfaction scores and uphold the reputation of our property.
  • Manage inventory levels of cleaning supplies linens and other housekeeping materials to ensure adequate stock while minimizing waste and controlling costs. Develop and manage the housekeeping department budget including labor costs supplies and equipment expenses. Identify opportunities for cost-saving initiatives and efficiency improvements within the housekeeping operation.
  • Collaborate with other departments including front office maintenance and food and beverage to ensure seamless coordination of guest services and satisfaction.
  • Ensure compliance with health safety and environmental regulations as well as company policies and procedures related to housekeeping operations.
  • Promote sustainable practices and initiatives to minimize the environmental impact of our housekeeping activities.
  • Maintain accurate records and documentation related to housekeeping activities including occupancy rates cleaning schedules maintenance issues and staff training.
  • Skills Required

    Core Skills

  • Leadership ability to effectively motivate mentor coach & counsel others to perform well (including appropriate documentation)
  • Customer Service deliver hospitable service that is attentive friendly efficient and courteous; demonstrate patience tact and diplomacy
  • People Skills ability to collaborate create rapport and work effectively with others
  • Communication Skills ability to effectively listen & communicate professionally both verbally and in writing
  • Problem-Solving & Analytical Skills ability to identify the issue collect and analyze information to understand the problem and effectively resolve. Identify recommend and implement best practices
  • Judgment & Discretion appropriately handle confidential and sensitive information
  • Organizational & Time Management Skills ability to appropriately schedule time to meet job demands multi-task prioritize follow through and work efficiently with limited supervision
  • Aptitude & Adaptability ability to learn quickly and adapt to changing priorities and business needs
  • Composure ability to maintain composure and work under pressure managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)
  • Attention to Detail ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks
  • Computer skills / Technical Aptitude proficiency in computer technology i.e. e-mail MS Word Excel & other hotel related systems. Utilize technology to enhance organizational efficiency
  • Training ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely
  • Technical Skills

  • Leadership problem-solving and basic computer skills; ability to share knowledge and teach others to perform tasks high-level customer service effective communication with guests and team members able to follow instructions learn quickly pay attention to detail and maintain composure when working under pressure.
  • Experience / Education

  • Prior experience as a room attendant or rooms inspector; high school diploma and / or equivalent work experience; bilingual in Spanish is a plus.
  • Physical Demands

  • Work is performed in a hotel environment. This position is physically demanding as it requires extended periods of walking standing bending and lifting up to 50 pounds; moderate computer keying using both hands and viewing material on a computer screen. Requires flexible working hours including nights and weekends; extended workdays may be required to accomplish tasks and meet workload demands during peak periods. Reasonable accommodations may be made to enable eligible individuals to perform the essential functions.
  • The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race color religion age sex sexual orientation gender identity or expression national origin disability genetic information protected veteran status or any other factor protected by applicable law.

    Required Experience :

    Manager

    Key Skills

    Advertising Management,Dewatering,Internship,Datawarehousing,Glass

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 50000 - 53000

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