Talent.com
Member Services Representative
Member Services RepresentativePlanet Fitness • Elgin, IL, US
Member Services Representative

Member Services Representative

Planet Fitness • Elgin, IL, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Join Our Team At Planet Fitness

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

  • Complimentary Back Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter toxic chemicals during shift.
    • serp_jobs.job_alerts.create_a_job

    Member Service Representative • Elgin, IL, US

    Job_description.internal_linking.related_jobs
    Customer Service Representative, PT 2nd / 3rd Shift

    Customer Service Representative, PT 2nd / 3rd Shift

    Circle K • Woodstock, IL, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Patient Service Representative / Insurance Verifier - Per Diem - Rehab Services

    Patient Service Representative / Insurance Verifier - Per Diem - Rehab Services

    Endeavor Health • Warrenville, IL, US
    serp_jobs.job_card.full_time +1
    Patient Service Rep / Insurance Verification.The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position : Patient Service Rep / Insurance ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative II

    Customer Service Representative II

    Genuine Parts • West Chicago, IL, US
    serp_jobs.job_card.full_time
    Customer Service Representative Ii.Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met.The Customer Service R...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar Tree • Crystal Lake, IL, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    Luxottica • Aurora, IL, US
    serp_jobs.job_card.full_time
    At Sunglass Hut, we're always in the sun.You'll find a dynamic space with endless possibilities to grow your career.We are a culture that wants to see you succeed, develop your customer expertise a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Service Specialist

    Patient Service Specialist

    Select Medical • Crystal Lake, IL, US
    serp_jobs.job_card.part_time
    Looking for a dedicated, compassionate, and focused individual with strong communication and interpersonal skills, as well as, excels in time management, multi-tasking, and a faster paced environme...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Walgreens • Aurora, IL, US
    serp_jobs.job_card.full_time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Home Team Associate

    Home Team Associate

    Walmart • Streamwood, IL, US
    serp_jobs.job_card.full_time
    Home associates greet customers on the salesfloor, offer them assistance and recommend merchandise based on the customer's wants and needs. They also ensure Home displays are maintained and in prope...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Family Dollar • West Chicago, IL, USA
    serp_jobs.job_card.full_time
    Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Service Representative-Occupational Health McHenry Casual Days

    Patient Service Representative-Occupational Health McHenry Casual Days

    Northwestern Memorial Healthcare • McHenry, Illinois, USA
    serp_jobs.job_card.part_time
    This is a Casual position for the Occupational Health clinic located on the McHenry hospital campus and will require travel to provide coverage to other locations (Huntley Woodstock & Lake Fore...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assistant Manager – Food Service

    Assistant Manager – Food Service

    Domino's Pizza • Aurora, IL, US
    serp_jobs.job_card.full_time
    Domino's Pizza is a small franchise with locations in Aurora, Batavia, North Aurora and St Charles IL.We are fast-paced, challenging, rewarding and our goal is to bring smart hustle and positive en...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative, PT 1st Shift

    Customer Service Representative, PT 1st Shift

    Circle K Stores • Yorkville, Illinois, USA
    serp_jobs.job_card.part_time
    Store : 1421 N Bridge St Yorkville Illinois 60560.Customer Service Representative.We want you to join our team as a Customer Service Representative. If you have the desire to be challenged work in a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Retail Service Specialist

    Retail Service Specialist

    O'Reilly Automotive • Shorewood, IL, US
    serp_jobs.job_card.full_time
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation may be paid in amounts ranging per hour in specific circumstances.Premiu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Green & Gold Congressional Aide

    Green & Gold Congressional Aide

    House of Representatives • Aurora, IL, United States
    serp_jobs.job_card.full_time +2
    This position is limited to Veterans, Gold Star family members and Active-duty spouses desiring to serve a two-year paid Congressional Fellowship as part of the House of Representatives.Selected Fe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Membership Clerk

    Membership Clerk

    Costco Wholesale Corporation • Saint Charles, IL, US
    serp_jobs.job_card.full_time
    Position Summary : Processes member sign-ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availabi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative, PT 3rd Shift

    Customer Service Representative, PT 3rd Shift

    Circle K • Aurora, IL, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Illinois Staffing • West Chicago, IL, US
    serp_jobs.job_card.full_time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Five Below Careers in Streamwood, IL

    Five Below Careers in Streamwood, IL

    Five below • Streamwood, IL, USA
    serp_jobs.job_card.full_time
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted