Bristol West Liability Claims Representative

We are Farmers!

We are more than just your favorite commercials. At Farmers we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions own our actions and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.

Farmers is an award winning equal opportunity employer committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isnt just our business its our culture! To learn more about our high-performance culture and open opportunities check out be sure to follow us on Instagram LinkedIn and TikTok.

Workplace : Hybrid ( #LI-Hybrid )

Farmers believes in a culture of collaboration creativity and innovation which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Using claims systems to accurately document files this role manages a diary and handles first and third party auto claims promptly proactively and with a sense of urgency. Through training continuously improves skill set directly applicable to this role including but not limited to claims investigation liability determination coverage confirmation establishing damages evaluating bodily injury claims with support from management and negotiation of claims settlement.

Essential Job Functions

• Adjusts claims through professionalinterpersonal interactions with key stakeholders. This may include policyholders claimants agents witnesses repair facilities contractors police and fire departments state and county fraud and arson personnel special investigators members of the medical profession and all other persons incident to the investigation and processing of claims.
• Conducts thorough investigations confirms coverage determines liability establishes damages reports status and negotiates the se ttlement of assigned claims. Has the authority to make payment of assigned claims within prescribed limits. Inspects damaged property and vehicles and determines claims related damage. Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
• Determines and reports on subrogation potential. May initiate the sale of salvage vehicles personal property and miscellaneous salvage items. Reports theft fraud and arson losses as required to state and industry agencies.
• Maintains job knowledge through intermittent training / learning and incorporates new information into daily tasks. Including training in claims investigation liability determination coverage confirmation establishing damages and negotiation of claims settlement. Performs other duties as assigned.

Physical Actions

Sits or stands for extended periods of time up to a full work shift. Occasionally reaches overhead and below the knees including bending twisting pulling and stooping. Occasionally moves lifts carries and places objects and supplies weighing 0-10 pounds without assistance. Listens to interprets and differentiates auditory information (e.g. others speaking) at normal speaking levels with or without correction. Visually verifies and reads information. Visually locates material resources and other objects. Ability to continuously operate a computer for extended periods of time up to a full work shift.

Physical Environment

This position operates in an open office working environment which will include normal and customary distractions noise and interruptions.

Education Requirements

High School Diploma or Equivalent required. Bachelors Degree preferred. Successful completion of claims training program required. Insurance Adjusters License in states where applicable required.

Experience Requirements

One year experience in a customer service related position preferred.

Benefits

For more information review What we offer on Location(s) : US - KS - Kansas City US - MI - Grand Rapids

Anticipated application deadline : At Farmers the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants including those with criminal histories in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033 Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer / employee relations based on race color religion gender sexual orientation gender expression genetic information national origin age disability marital status military and veterans status or any other basis protected by applicable discrimination laws.

Want to learn more about our culture & opportunitiesCheck out be sure to follow us onInstagramLinkedIn and TikTok.

Spokane WA only : Residents who prefer not to provide their address click here to submit your resume via email :

Required Experience :

Unclear Seniority

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Employment Type : Full Time

Experience : years

Vacancy : 1