Desktop Support Technician I

Desktop Support Technician I primary job responsibilities are to act as first line of support for all technology related tickets raised by Lifespark. Desktop Support Technician I will work on a team of technicians with a standard Level 1 - Level 3 escalation structure. Team members receive trouble tickets via email, ticketing system, or telephone, and are responsive and effective in creating tickets, resolving tickets, and / or coordinating escalation for resolution. This position requires the individual to be in the office to complete daily responsibilities.

Position : Desktop Support Technician

Salary : $40,000 - $60,000 annually, depending on experience

Service Area : Lifespark's Corporate Office, St. Louis Park 55416 (this position is 100% in-office)

Schedule : Full - Time / Monday - Friday, 7 : 00am-4 : 00pm or 8 : 00am-5 : 00p

• this role will include an on-call rotation schedule

Lifespark Benefits Include :

Lifespark is a complete senior health company headquartered in St. Louis Park, Minnesota. Since 2004, we've been helping seniors stay healthy, navigate their health care options with confidence, and live fuller, more independent lives as they age. That's where our people come in - from accounting and health technology to front-line nurses, advanced practice professionals, caregivers and everything in between, we are all invested entrepreneurs focused on helping people age magnificently.

Position Functions & Responsibilities :

Qualifications : Education

Knowledge, Skills and Abilities

Our Lifespark culture has created not only an award-winning workplace - earning Star Tribune Top Workplace 12 times, Minneapolis Business Journal Best Places to Work three times, and Top USA #1 in Healthcare - but a place where you have the room to be creative, make a difference, and have a purposeful, direct impact on how people age. Lifespark's full continuum of services offers a breadth of roles with the support to grow your career. To see the experience we are creating, watch our award-winning video Going South - this is the experience you will help create at Lifespark! Changing the age-old story starts with you - let's get you hired.

It has been and will continue to be our policy to provide equal employment opportunities to all employees and applicants without regard to age, race, creed, color, disability, marital status, sex, gender identity, national origin, ancestry, sexual orientation, arrest record, conviction record, military service, use or nonuse of lawful products off the Employer's premises during nonworking hours, or declining to attend a meeting or to participate in any communication about religious matters or political matters, or any other status protected by federal, state, or local law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.