Talent.com
Vice President, Customer Success Management
Vice President, Customer Success ManagementConfidential • Phoenix, AZ, United States
Vice President, Customer Success Management

Vice President, Customer Success Management

Confidential • Phoenix, AZ, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Vice President, Customer Success Management

About the Company

Innovative healthcare technology (HealthTech) company providing cloud-based data solutions

Industry

Information Technology & Services

Type

Public Company

Founded

1998

Employees

1001-5000

Categories

  • Technology
  • Information Technology & Services
  • Healthcare
  • Hospitals & Clinics
  • Insurance

Specialties

  • clinical and quality outcomes
  • claims and payment integrity
  • healthcare data insights
  • predictive analytics
  • data-driven intervention platforms
  • quality improvement
  • cms star ratings
  • qrs
  • ncqa hedis
  • risk score accuracy
  • ehr interoperability
  • big data integration
  • revenue cycle management
  • pharmacy solutions
  • data visualization & insights
  • saas
  • daas
  • and cloud-based solutions
  • cloud-based solutions
  • life sciences insights
  • clinical trials data
  • healthcare data set
  • clinical quality analytics
  • workforce management solutions
  • specialty pharmacy solution
  • infusion pharmacy solution
  • and revenue cycle management

    • Business Classifications

  • SAAS
  • Enterprise
  • B2B

    • About the Role

    The Company is seeking a Vice President, Customer Success Management to lead and oversee the customer management, product solutioning and delivery, and customer solutioning. The successful candidate will be responsible for maintaining expert-level knowledge of the company's products, services, and the healthcare and pharmacy marketplace. This role requires a minimum of 12 years of experience, with a proven track record in senior program management, and a strong understanding of healthcare and pharmacy. The VP will be tasked with driving customer satisfaction, engagement, and communication, as well as leading a team to ensure the successful delivery of customer solutions and the expansion of customer relationships. Candidates for the VP position should have a minimum of 10 years of experience managing teams, with a focus on strategic planning, execution, and tracking. The role demands a leader with strong interpersonal and relationship-building skills, a customer-oriented mindset, and excellence in communication with both customer and internal management teams. The VP will be accountable for all up-sell revenue, driving cross-sell engagements, and developing and maintaining a customer satisfaction and reference-ability framework. A BS / BA degree is required, with an advanced degree preferred, and the candidate should be adept at creative thinking and problem-solving. The position is pivotal in ensuring the company's growth strategy and requires a leader who can provide innovation and strategic guidance to enhance customer relationships.

    Hiring Manager Title

    BU President & GM

    Travel Percent

    Less than 10%

    Functions

  • General Management
  • Operations
  • Strategy
    • serp_jobs.job_alerts.create_a_job

    Vice President • Phoenix, AZ, United States

    Job_description.internal_linking.related_jobs
    Customer Success Executive

    Customer Success Executive

    RIIM • Scottsdale, Arizona, United States
    serp_jobs.job_card.full_time
    We are looking for a proactive and customer-focused Customer Success Manager (CSM) to drive adoption, retention, and growth of our Field Service Management and Sales & Marketing Automation products...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Client Success Manager

    Client Success Manager

    iT1 • Tempe, AZ, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    T1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Client Services Manager to join our Consulting team.T1 has been ranked as on...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Licensed Mental Health Therapist

    Licensed Mental Health Therapist

    LifeStance Health • Maricopa, AZ, US
    serp_jobs.job_card.full_time +1
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Third-Party Risk Management, Vice President

    Third-Party Risk Management, Vice President

    MUFG • Tempe, AZ, United States
    serp_jobs.job_card.full_time
    Do you want your voice heard and your actions to count?.Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Consolidations and Reporting

    Director of Consolidations and Reporting

    Vaco by Highspring • Maricopa, Arizona, United States
    serp_jobs.job_card.permanent
    Director of Consolidations and Reporting.Vaco has partnered with a prestigious company to hire their next Director of Consolidations and Reporting. This high-visibility role puts you at the center o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    VP of Product Management - Platform

    VP of Product Management - Platform

    Valenz • Phoenix, AZ, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Vālenz ® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare ex...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Remote Senior Manager, Customer Success - Lead Growth

    Remote Senior Manager, Customer Success - Lead Growth

    Axon • Scottsdale, AZ, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A leading technology firm is seeking a Senior Manager, Customer Success to lead a team dedicated to exceptional service and customer satisfaction. This role involves developing strategies for custom...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Securities Services - Client Solutions and Implementations Manager- Vice President

    Securities Services - Client Solutions and Implementations Manager- Vice President

    JPMorgan Chase • Tempe, AZ, US
    serp_jobs.job_card.full_time
    Client Solutions And Implementations Manager.Join a team that drives seamless client onboarding and business growth for a diverse, global client base. As a Client Solutions and Implementations Manag...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Success Leader in Training

    Client Success Leader in Training

    Globe Life Carder Agency • Bapchule, AZ, United States
    serp_jobs.job_card.full_time
    We are seeking dedicated individuals to join our team as a Manager in Training.As we continue to experience significant growth, we are looking to bring in individuals. We are looking for individuals...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Certified Occupational Therapist Assistant (COTA) - $1,489 to $1,549 per week in Maricopa, AZ

    Travel Certified Occupational Therapist Assistant (COTA) - $1,489 to $1,549 per week in Maricopa, AZ

    AlliedTravelCareers • MARICOPA, AZ, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with AMN Healthcare Allied to find a qualified Certified Occupational Therapist Assistant (COTA) in MARICOPA, Arizona, 85138!. Job Description & Requirements.Occup...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Customer Success

    Director, Customer Success

    Phoenix Staffing • Phoenix, AZ, US
    serp_jobs.job_card.full_time
    Director, Ai Innovation Studios.The Director, AI Innovation Studios leads a small, high-impact team of consultants, analysts, and facilitators that drives discovery and early incubation of AI oppor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Securities Services - Client Solutions and Implementations Manager- Vice President

    Securities Services - Client Solutions and Implementations Manager- Vice President

    Chase • Tempe, AZ, US
    serp_jobs.job_card.full_time
    Client Solutions And Implementations Manager.Join a team that drives seamless client onboarding and business growth for a diverse, global client base. As a Client Solutions and Implementations Manag...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Data Annotation • Maricopa, Arizona
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Vice President, Head of User Experience (UX)

    Vice President, Head of User Experience (UX)

    Workiva, Inc. • Scottsdale, AZ, United States
    serp_jobs.job_card.full_time
    Workiva delivers the world's leading AI platform for mission-critical work in the Office of the CFO and beyond.Finance, sustainability and GRC teams at more than 6,000 organizations (e.Google, T-Mo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    J.P. Morgan Wealth Management Vice President, Real Time Management

    J.P. Morgan Wealth Management Vice President, Real Time Management

    JPMorganChase • Tempe, Arizona, USA
    serp_jobs.job_card.full_time
    Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase Wealth Management Business J.Morgan Advisors Personal ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Vice President, Head of User Experience (UX)

    Vice President, Head of User Experience (UX)

    Workiva • Scottsdale, AZ, United States
    serp_jobs.job_card.full_time
    Workiva delivers the world's leading AI platform for mission-critical work in the Office of the CFO and beyond.Finance, sustainability and GRC teams at more than 6,000 organizations (e.Google, T-Mo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    Jobot • Phoenix, AZ, United States
    serp_jobs.job_card.full_time +1
    This Jobot Job is hosted by : Billy Mewton.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary : $80,000 - $110,000 per year.Jobot is partnering with a ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Success Manager

    Customer Success Manager

    RingCentral, Inc • Phoenix, AZ, United States
    serp_jobs.job_card.full_time
    Candidate must reside in MST or PST state •.It's not everyday that you consider starting a new career.We're RingCentral, and we're happy that someone as talented as you is considering this role.Firs...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new