A client of Innova Solutions is immediately hiring an Accounts Receivable.
Position type : Full-time - Contract
Duration : 12+ Months
Location : San Antonio Texas 78215
As an Accounts Receivable, you will :
- Keeps records of customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken
- Checks to ensure that appropriate steps were made to resolve customers' concerns.
- Arranges for billing.
- Refers unresolved customer grievances to designated departments for further investigation.
- Contacts customers to respond to inquiries or to notify them of any past due or uncollected items.
- Resolves customers' service or billing complaints by performing activities such as refunding money and adjusting bills.
- Analyses information and evaluates results to choose the best solution to solve problems.
- Reviews account for historical transactions.
- Obtains and examines all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
- Performs other duties as assigned.
Requirements :
High School diploma or GED.Proficient knowledge of the online billing system using SAP.Proficient in Excel.Proficient communication with both internal and external customers through telephone and / or walk in office.Assist customers and complete work assignments with minimal oversight or supervision.Thank you!
Dineshkumar Virwani
PAY RANGE AND BENEFITS :
Pay Range
17 / hr. - $19 / hr.Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).