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Accounts Receivable and Billing

Accounts Receivable and Billing

Innova SolutionsSan Antonio, Texas
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A client of Innova Solutions is immediately hiring an Accounts Receivable.

Position type : Full-time - Contract

Duration : 12+ Months

Location : San Antonio Texas 78215

As an Accounts Receivable, you will :

  • Keeps records of customer interactions and transactions, recording details of inquiries, complaints and comments as well as actions taken
  • Checks to ensure that appropriate steps were made to resolve customers' concerns.
  • Arranges for billing.
  • Refers unresolved customer grievances to designated departments for further investigation.
  • Contacts customers to respond to inquiries or to notify them of any past due or uncollected items.
  • Resolves customers' service or billing complaints by performing activities such as refunding money and adjusting bills.
  • Analyses information and evaluates results to choose the best solution to solve problems.
  • Reviews account for historical transactions.
  • Obtains and examines all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
  • Performs other duties as assigned.

Requirements :

  • High School diploma or GED.
  • Proficient knowledge of the online billing system using SAP.
  • Proficient in Excel.
  • Proficient communication with both internal and external customers through telephone and / or walk in office.
  • Assist customers and complete work assignments with minimal oversight or supervision.
  • Thank you!

    Dineshkumar Virwani

    PAY RANGE AND BENEFITS :

    Pay Range

  • 17 / hr. - $19 / hr.
  • Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
  • Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

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    Account Receivable • San Antonio, Texas