Delivery Manager (Detroit)

Delivery Manager - Detroit, MI - Fulltime

Responsible for end-to-end delivery management for a key client in Michigan. Owns delivery governance, execution quality, financial performance, and client stakeholder management across all active programs and workstreams.

Key Responsibilities

Serve as the primary delivery leader for the client, ensuring successful execution of all engagements from initiation to closure. Own delivery governance, including scope management, timelines, milestones, and quality assurance. Drive forecasting, budgeting, resource planning, and profitability for the portfolio. Lead distributed teams (onsite, nearshore, offshore) and ensure alignment on delivery objectives. Manage risks, issues, dependencies, and change requests with a structured and proactive approach. Build strong relationships with client executives and functional stakeholders. Identify opportunities for account growth in collaboration with the account and sales teams. Ensure compliance with organizational delivery methodologies, security standards, and regulatory requirements. Oversee talent management : onboarding, coaching, performance, and succession planning for delivery teams. Provide periodic status reports, dashboards, and executive-level communication. Drive continuous improvement, operational excellence, and delivery automation where applicable.

Required Experience and Skills

1218 years of IT delivery experience, including large-scale, multi-tower or multi-vendor engagements. Strong background in application development, digital transformation, or managed services delivery.\ Demonstrated ability to lead cross-functional global teams and deliver complex programs. Expertise in client management, contract governance, and financial management (budgeting, margins, invoicing). Strong problem-solving and risk-management capabilities. Excellent communication and executive presentation skills. Experience working onsite in the U.S. with enterprise clients; Michigan region experience preferred. PMP, CSM, or equivalent certifications are a plus