Accounts Receivable and Billing Clerk

Job Description

Job Description

About the Opportunity

We are a trusted leader in the fire-life safety industry, providing design, installation, and service for fire protection systems across residential and commercial properties. Our reputation is built on excellence, reliability, and a top-quality team dedicated to protecting lives and property.

As an Accounts Receivable and Billing Clerk, you’ll play a key role in ensuring the financial health of our projects. This isn’t just about invoices and payments — your accuracy and attention to detail directly support the work we do to keep communities safe. If you’re highly organized, good with numbers, and enjoy working in a team-focused environment where people are valued above profit, this could be the role for you.

Responsibilities

Record revenue by verifying transaction information, preparing and mailing invoices, computing charges and refunds, and monitoring accounts for delinquency.

Prepare invoices and process payments in compliance with company policies.

Complete customer-specific billing forms, including online submissions.

Issue releases for invoices and payments.

Send preliminary notices, file liens when required, and track deadlines.

Update accounting records with payments, balances, and customer data.

Run internal reports to identify delinquent accounts and follow up with clients.

Provide customer service regarding billing questions or discrepancies.

Maintain accurate financial and project records in accounting and project management systems.

Investigate and resolve account discrepancies.

Issue customer account statements as needed.

Assist with job reconciliations in Excel.

Support general office operations by helping answer the main phone line when required.

Education and Experience

One-year certificate from college or technical school; or six to twelve months of related experience / training ; or equivalent combination of education and experience.

Qualifications

Proven experience in accounts receivable, billing, or accounting.

Solid understanding of basic accounting principles.

Strong ability to calculate, post, and manage financial records.

Proficiency with spreadsheets and accounting software (SAGE 100 Contractor experience a plus).

Customer service orientation and negotiation skills.

High level of accuracy and attention to detail.

Why Join Us?

A Team You Can Count On : Work alongside a collaborative and supportive group that values people over profit.

Professional Growth : Leadership is passionate about helping employees build lasting careers, not just jobs.

Pride in Purpose : Every invoice you process supports fire-life safety systems that protect lives and communities.

Stability and Excellence : With decades of expertise and a reputation for quality, you’ll be part of a company built to last.