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Learning & Content Development Intern (Summer 26')
Learning & Content Development Intern (Summer 26')Evolv Technologies Holdings • Waltham, Massachusetts, USA
Learning & Content Development Intern (Summer 26')

Learning & Content Development Intern (Summer 26')

Evolv Technologies Holdings • Waltham, Massachusetts, USA
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Description

The Elevator Pitch

The Training and Documentation team empowers Evolvs customers partners and internal teams with world-class technical training and clear compliant documentationwhile pioneering in-the-flow learning delivered right where operators work : embedded on the Evolv Tablet available in the Mobile App and accessible through the MyEvolv portalso knowledge is on-site on demand and always up to date. As an intern on Evolvs Training and Documentation team you will gain hands-on experience in Content Development Instructional Design and Learning & Development actively contributing to the delivery of training and content across these user interfaces to support customer enablement.

Success in the Role : What will you accomplish throughout this internship

Week 12 : Onboarding & Foundations

  • Complete LMS onboarding modules (compliance product certifications for installers service and operator / admin roles).
  • Explore Evolvs learning ecosystem : MyEvolv portal Mobile app and Evolv Tablet.
  • Attend scheduled training sessions (internal and partner-focused).
  • Begin shadowing team members and meet with Product team to understand current training delivery methods.

Week 3 : Immersive Technical Training

  • Participate in in-person technical training in Waltham.
  • Continue attending additional training sessions offered during this period.
  • Document observations on training delivery and identify opportunities for embedded training content (e.g. videos during tablet startup idle-time instructions).
  • Week 4 : Project Planning

  • Create a project plan focused on :
  • Enhancing customer training materials (videos Heres how guides).
  • Integrating these materials into MyEvolv portal Mobile app and Evolv Tablet.
  • Outline collaboration points with Product Software and Cloud Engineering teams.
  • Define success metrics (e.g. usability accessibility engagement).
  • Week 58 : Execution & Collaboration

  • Work on :
  • Drafting scripts and storyboards for instructional videos.
  • Designing Heres how links and quick-access guides for the portal.
  • Exploring technical feasibility for tablet-based video display during startup and idle-time operator instructions.
  • Collaborate with Product and Engineering teams to validate integration options.
  • Attend multiple training sessions to gather real-world feedback.
  • Provide weekly status updates during team meetings.
  • Week 910 : Wrap-Up & Presentation

  • Finalize deliverables :
  • Prototype or mock-up of embedded training features (tablet portal app).
  • Completed video content or interactive guides.
  • Prepare and deliver a presentation summarizing contributions learnings and recommendations for future enhancements.
  • Highlight collaboration outcomes and propose next steps for scaling these innovations.
  • The Work : What type of work will you work with a team to accomplish

    Instructional Design

  • Assist in creating course content presentations and interactive e-learning modules.
  • Use authoring tools (e.g. Synthesia) to help build video-based training.
  • Work with Instructional Design Leads to structure content for clarity and learner engagement.
  • Ensure alignment with LMS standards and accessibility best practices.
  • Content Development

  • Research write and edit user manuals installation guides and service procedures.
  • Collaborate with engineers and product managers to verify technical accuracy.
  • Update existing documentation to reflect new product features or workflows.
  • Support localization efforts for global audiences.
  • Enablement

  • Participate in technical training sessions to understand product functionality.
  • Assist in creating quick-reference guides and embedded training content for Evolv Tablet Mobile app and MyEvolv portal.
  • Work with enablement managers to integrate training into customer-facing platforms.
  • Gather feedback from training sessions to improve content and delivery methods.
  • Special Projects :

    Use materials created with instructional design and content development to enhance customer training material (videos / instructions) through the MyEvolv Portal mobile app and Evolv Tablet.

    Align training enhancements with product functionality and roadmap.

  • Work with product managers to identify key workflows where embedded training adds value (e.g. startup videos on Evolv Tablet idle-time operator instructions).
  • Validate accuracy of Heres how guides and quick-access links for the MyEvolv portal.
  • Incorporate feedback from product demos and customer use cases into training content.
  • Enable technical integration of training content into Evolv devices and apps.

  • Collaborate on feasibility for displaying instructional videos during tablet startup or idle states.
  • Coordinate on UI / UX adjustments for embedding training prompts in the Mobile app and tablet interface.
  • Ensure solutions meet performance security and usability standards.
  • Support backend delivery and scalability of training content.

  • Work on hosting and streaming video content through the MyEvolv portal.
  • Ensure secure and reliable access for customers and partners.
  • Assist in linking to course videos with portal features for personalized learning paths.
  • Meeting Coordination :

  • Participate and engage with Training and Documentation Team Meetings. Provide status updates on assigned projects.
  • Engage with Product Engineering and Cloud Software as needed to maintain continuous development of special projects.
  • Where is the role located

    The location of thisrole is based in Waltham MA with some flexibility in working remotely from time to time with your managers do not provide relocation assistance.

    Compensation and Transparency Statement

    The base salary range for this full-time position is $20- $27 / hr. This range reflects our commitment to pay transparency and equity in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role level location market benchmarks and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidates skills experience education and geographic location.

    In accordance with state and local pay transparency lawsincluding those in California Colorado Massachusetts New York New Jersey and otherswe disclose salary ranges in all job postings and provide additional information upon request.

    During the hiring process your recruiter will share :

    The specific hourly rate range

    Insights into how compensation decisions are made including factors that influence starting pay

    We are committed to fair pay practices and we regularly review our compensation programs to ensure they are competitive equitable and aligned with our values.

    Values :

    At Evolv were on a mission to help make public spaces safer through innovative security technology. So were looking for future teammates who embody our values people who :

    Do the right thing always;

    Put people first;

    Own it;

    Win together; and continue to

    Be bold stay curious.

    Evolv Technology (Evolv) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace and all employment decisions are made without regard to race color religion national social or ethnic origin sex (including pregnancy) age disability HIV Status sexual orientation gender identity and / or expression veteran status or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.

    Evolv is committed to offering an inclusive and accessible experience for all job seekers including individuals with disabilities. If you need a reasonable accommodation as part of the job application process please connect with us at

    Evolv participates in E-verify for all employees after the completion of Form I-9.

    Required Experience :

    Intern

    Key Skills

    Microsoft Office,Public Relations,Google Docs,Data Collection,MailChimp,Microsoft Word,Dermal Fillers,Microsoft Powerpoint,Research Experience,Microsoft Excel,Adobe Photoshop,Writing Skills

    Employment Type : Temp

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 20 - 27

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