Agile Coach

About the Role

Optomi, in partnership with a leader in the Insurance industry, is seeking an Agile Coach within the Transformation Office, you will play a key role in driving enterprise-level Agile and product transformation initiatives. You will partner with program management, Release Train Engineers (RTEs), product managers, and IT leadership to embed Agile principles and practices across multiple portfolios. This role is instrumental in guiding both newly formed and established teams through their transformation journeys, focusing on effective delivery, continuous improvement, and measurable outcomes.

Key Responsibilities

• Coach teams and leaders across portfolios (ranging from 3 to 25 teams) on Agile ways of working, emphasizing value delivery and sustainable agility.
• Facilitate and support key SAFe ceremonies, including PI Planning, ART Syncs, and Product Owner Syncs.
• Manage and refine epic and feature-level backlogs, ensuring alignment between business strategy and execution.
• Drive adoption and effective use of Agile tools such as Targetprocess and Azure DevOps, providing hands-on coaching and best practices for transparency, planning, and reporting.
• Review portfolio metrics such as backlog health, throughput, and predictability to identify trends and improvement opportunities.
• Partner with transformation leaders to develop and scale Agile practices and frameworks tailored to organizational context.
• Promote critical thinking around SAFe implementation - focusing on principles and outcomes rather than rigid compliance.
• Build trust and engagement across technical and business teams through transparent communication and outcome-oriented coaching.

Required Qualifications

Preferred Qualifications

About the Transformation Office

The Transformation Office currently consists of ~20 professionals - including transformation leaders, Agile coaches, and trainers - focused on scaling Agile and product-centric practices across the enterprise. The office serves as a strategic partner to technology and business functions, enabling continuous improvement, innovation, and customer-driven delivery.