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Information Technology Analyst

Information Technology Analyst

Kimley-HornTampa, FL, US
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Overview

Kimley-Horn is looking for an Information Technology (IT) Analyst to join our Tampa, FL office! This is not a remote position.

Responsibilities

In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region / firm.

  • Provide support on our corporate IT Helpdesk
  • Install new printers / copiers / plotters and other office equipment
  • Install and support enterprise applications
  • Perform data maintenance and data archiving
  • Assist with office moves / expansions

Qualifications

Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot / resolve problems and follow-through with internal clients.

  • Bachelor's Degree in Information Technology / Systems; Computer Science or related field with 1-3 years of experience OR
  • Associates Degree in Information Technology / Systems; Computer Science or related field with 3+ years of experience
  • Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
  • Knowledge of Windows Server 2012 / 2016 printing and file level NTFS permissions
  • Ability to understand Windows 10 and configure and troubleshoot PC level problems
  • Ability to understand basic Windows Active Directory; user accounts and security groups
  • Strong communication, written, and customer service skills
  • High aptitude and willingness to learn new technologies
  • A self-starter that can work with minimal supervision; highly organized
  • Travel (driving) to other offices within the region as needed
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