Account Manager

Account Manager

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Allied Universal is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the frontguiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you. Career growth opportunities, impactful work, and a supportive team are just a few reasons to join Allied Universal.

Responsibilities :

• Manage scheduling : Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime.
• Lead and develop security teams : Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations.
• Enhance client relationships : Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property.
• Handle security incidents and emergencies : Respond to escalated issues professionally, coordinating with clients and internal teams.
• Direct compliance and security operational excellence : Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies).

Qualifications (Must Have) :

Preferred Qualifications (Nice to Have) :

Benefits :

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.