Hospital Relations Associate

Job Summary :

Performs a wide range of complex administrative and office support activities for the Radiologists while providing excellent customer service to internal and external clients. Monitors turnaround time of exams and workflow productivity while keeping management informed of any issues.

Job Duties :

• Participates, responds, and resolves instant message and email requests in a timely fashion.
• Demonstrates intermediate knowledge of downtime guidelines, familiar with location and utilization of downtime resources.
• Answers phones and assists caller for the Radiologist.
• Communicates directly as a liaison with external clients, editors, technologists, radiologists and a variety of departments to resolve issues as required while maintaining a constant unified front of coverage.
• Notifies the Radiologist about call reports or other urgent matters.
• Monitors incoming unread studies and dispatches to radiologist for interpretation.
• Assists with locating comparison studies to help Radiologist with interpretations.
• Monitors turnaround time of exams to ensure internal and external exams are being appropriately processed.
• Calls reports to ER, referring physicians, and nurses as directed by the radiologist.
• Facilitates resolution of issues, including quality assurance issues that referring physicians or other external clients may have with imaging studies.
• Hangs and takes down films as necessary.
• Analyzes, interprets and provides reports to management regarding quality assurance and productivity issues.
• Acts as a liaison between hospital staff and radiologists to coordinate procedures as needed.
• Assists with quick resolution on any ARA related problem.
• Monitors all forms of company communication regularly, and responds appropriately.
• Must have reliable transportation available during working hours, to perform required job duties, requests and miscellaneous errands as needed.
• Responsible for fulfilling call duty as assigned and providing appropriate assistance.
• Maintains a constant unified front of coverage and serves as liaison between ARA radiologists, referring physicians and clinic & hospital staff.
• Maintains next days or week's procedure schedule for the hospital and keeps Radiologist apprised of procedures being performed for the day.
• Monitors turn-around-time reports to ensure internal and external exams are being appropriately processed.
• Handles a large volume of data inquiries which require a high level of coordination of resources to be presented in a professional manner.
• Assists with client account resolutions pertaining to scheduling, billing and quality assurance issues.
• Maintains a variety of reports including logs, turn-around-time, and productivity as well as outside read volumes and procedure schedules as needed.
• Skills

Emr, Administration, Medical record, medical administration, patient service, hospital, healthcare industry, medical, patient access, medical assisting, patient care, Office suite, Epic

• Top Skills Details

Emr,Administration,Medical record,medical administration,patient service,hospital,healthcare industry

• Additional Skills & Qualifications

BVA :

• 2 years of medical office environment experience within a hospital. Radiology imaging knowledge
• Knowledge of organizational policies, procedures, systems and office management practices
• Knowledge of research methods and healthcare processes
• Experience Level

Entry Level

• Job Type & Location

This is a Contract position based out of Austin, TX.

• Pay and Benefits

The pay range for this position is $18.00 - $20.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in Austin,TX.

• Application Deadline

This position is anticipated to close on Nov 28, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.