Community Ambassador - 2025235

POSITION SUMMARY :

World Relief Chicagoland is creating a community ambassador team to promote the integration and empowerment of newcomers in Chicagoland. These positions will seek to obtain feedback from immigrant communities to better understand community trends and needs, share information on policy updates and their implications, inform about resources available and how to access them, and enhance relationships through meetings, workshops, and networking. These team members will work from our DuPage and Aurora offices.

ROLE & RESPONSIBILITIES :

• Regular outreach to community members, including receiving follow-up on community needs and making referrals
• Assist newcomers in navigating and accessing community resources
• Engage in activities to receive, collect, and share feedback obtained from the immigrant community to enhance understanding of community specific needs and inform service provision (be a bridge between World Relief and immigrant community)
• Regularly update the Ambassador team on new or changed community resources
• Tailor and participate in group-based educational activities or community network-building activities (virtual and in-person)
• Collaborate on outreach efforts for educational workshops, hosted events, and classes to ensure strong attendance and participation
• Create resources in target languages about available services and life in the US
• Promote World Relief at community events (both immigrant and broader community)
• Collaborate with fellow Community Ambassadors and other World Relief programs
• Document and record plans, activities, outcomes, and follow-up steps
• Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
• Maintain timely and accurate client files, case notes, and reporting records.
• Other duties as assigned

JOB REQUIREMENTS :

PREFERRED QUALIFICATIONS :

$23 - $25 an hourWorld Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.