Senior Case Manager

ABOUT THE ROLE :

FreshTax is growing rapidly, and we’re seeking passionate, motivated Case Managers to join our expanding team! As a Case Manager, you’ll serve as the primary point of contact between clients and our tax professionals, ensuring each client’s journey is smooth, supportive, and successful. Your goal is to deliver an outstanding client experience and help individuals achieve a fresh financial start.

Work Environment :

This is a 100% on-site position at our FreshTax headquarters in Santa Ana, CA. We thrive in a collaborative, high-energy environment where teamwork drives success.

WHY JOIN FRESHTAX?

• Collaborative Culture : Work in an environment where teamwork and positivity are key.
• Industry Recognition : Proudly named a Top Workplace in Orange County two years in a row.
• Growth Opportunities : FreshTax’s rapid expansion means opportunities for career advancement.

COMPENSATION :

WHAT YOU’LL DO :

WHAT YOU’LL NEED TO HAVE :

WHAT WE OFFER :

PERKS :

WHY JOIN FRESHTAX?

FreshTax is a company that believes in rewarding effort, encouraging growth, and valuing every team member. If you’re passionate about helping people, delivering excellent service, and being part of a dynamic, thriving team, FreshTax is where your career can grow.

READY TO MAKE A REAL IMPACT?

Apply today and take the next step in your career journey with FreshTax! We're hiring immediately and looking for individuals ready to make a difference.

OUR COMMITMENT :

FreshTax is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where everyone is empowered to succeed. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, veteran status, or any other protected class.

If you require reasonable accommodation during the application process, please let us know.

Expected Hours : 40 hours per week

Work Location : On-site at our Santa Ana, CA office