Service Line Specialist - Healthcare

Service Line Specialist BPaaS Healthcare

Work Model : Hybrid US (Any location) and are comfortable with up to 50% travel.

Level : Sr. Director

About Cognizant

Cognizant (Nasdaq-100 : CTSH) is one of the world's leading professional services companies, redefining clients' business, operating and technology models for the digital era. Our outstanding industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

About the Role

The Service Line Specialist for the BPaaS Healthcare Portfolio plays a critical role in supporting account management, driving sales, and expanding market presence within the BPaaS and health tech services landscape. This individual will serve as a strategic partner to internal teams and clients, helping to position and grow Cognizant's BPaaS offerings in the healthcare industry.

The ideal candidate will have a strong, visible presence in the healthcare sector and will act as a key representative of Cognizant, championing our service capabilities and thought leadership across the BPaaS healthcare ecosystem.

Key Responsibilities

Subject Matter Expert of US Healthcare Industry (BPaaS)

Able to have the ability to farm small to large customer engagements and help grow the accounts across US BPaaS Healthcare Markets with expanding current services or new offerings. Engage in negotiations and contracting to secure favorable deals with reasonable terms and agreements

Drive and help generate leads through various channels and executive connects to expand the client base across US BPaaS healthcare markets. Responsible to lead and manage end-to-end sales pursuit (RFP's), manage client relationships while collaborating with the broader org (solutions and leaders) to bring forth the best of the solution to meet customer needs

Responsible for Revenue generation and profitability for healthcare portfolio

Pivot to Digital First strategy, by pushing forward digital solutions and services to our clients.

Take the lead in understanding the critical areas of client's business and offering them consultation and advisory on the back of bespoke solutions.

Maintain positive working relationships with existing and new clients with a constant focus on premier customer service in a growth-oriented environment.

Support Business Development teams in new customer acquisitions by providing operational expertise needed to win new clients.

Participate in new business opportunities by giving inputs at pre or post sale, client meeting / presentations etc.

Ability to sell transformation and value proposition to clients and experience in selling across different service lines and understanding industry offerings

Required Skills and Qualifications

Lead client relationships, responsible for the opportunity management process : Prospect-Evaluate-Propose-Close

Collaborate with all delivery team members involved to ensure the right solutions and proactive prospecting.

Sales planning and governance : build the account plan including relationships required, opportunities to be pursued, price decisions, etc.

Build CXO relationships.

Prior experience creating proactive and closing large deals a must.

• Experience in global, fast paced, healthcare BPaaS domain, Consistent record of client management, case studies with target growth and ability to resolve issues. Experience in solutioning and leading complex deals with transformation and building a savings profile

Engage in negotiations and contracting to secure favorable deals with reasonable terms and agreements

15+ years of validated experience, with strong sales / relationship management / account management experience

Bachelor's degree from an accredited university

Preferred Capabilities / Skills

Top Reasons to Join Our Team

Excellent compensation / benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commissions plan. Further incentives include award programs, club trips, and excellent benefits package.

Wide exposure to industry, product and functional best practices; as well as world-class teams supporting your sales pursuits.

Supportive management team that rewards initiative & success.

Exciting, industry leading practice where you can truly build a long-term career.

Congenial, collaborative, and success-oriented culture; the opportunity to work with and learn from a diverse, highly experienced team of business professionals.

Tremendous opportunities for growth with a real career path promoting career advancement.

The annual base salary for this position is between $240,000 - $260,000 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.

A Good Fit for the Cognizant Culture :

A person who possesses a true passion for changing organizations for the better, and desires to do so within a success-oriented, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization : Open, Transparent, Driven, Empowered, Opportunity-Filled, Flexible & Collaborative.

Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements :

Medical / Dental / Vision / Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term / Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Work Authorization

Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.

What We Offer

About Us Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2