Processing & Compounding Technicians

MixlabLos Angeles, CA, US

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Processing & Compounding Technicians

Mixlab, the fast-growing veterinary compounding pharmacy, is hiring Full-time and Part-Time Processing and Compounding Pharmacy Technicians in our Los Angeles pharmacy. We are looking for Technicians who are obsessed with details and are driven by an ability to make it happen for our customers and their furry (and scaly!) friends no matter what. You will be an integral part in helping us to ensure our LA operations run smoothly, and to make Mixlab a 100% dependable resource for our customers and veterinarians alike.

Applicants will be considered for both roles and if hired, may have opportunities to be cross trained in Processing, Sterile, and Non-Sterile Compounding.

Processing Responsibilities :

Prepare orders for our pet parents by confirming customer data; counting, filling and labeling medications; and packing orders
Ensure accuracy of patient information and records, and update as necessary
Check for completeness of prescriptions
Handle customer interactions in a friendly and professional manner
Partner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operation
Keep accurate records and monitor inventory levels in accordance with CA State Board of Pharmacy & Federal regulations and company policies and procedures
Maintain an organized work area and upkeep the appearance of the pharmacy
Cross-train across other Mixlab functions over time including customer service, logistics, and compounding
Champion the pet parent experience by recommending digital process changes and troubleshooting bugs

Compounding Responsibilities :

Assist with the compounding of nonsterile pharmaceutical preparations including but not limited to capsules, oral liquids, topical medications, otic preparations, and medicated treats under the supervision of the managing pharmacist. Please note : Hormones and other potentially hazardous chemicals are used in nonsterile compounding

Consistently meet standards of accuracy and potency

Package and label prescriptions, including bulk medications

Monitor inventory levels, re-order low inventory or expiring chemicals, and receive new inventory

Adhere to USP guidelines as related to non-sterile compounding

Perform environmental monitoring and cleaning tasks as indicated in SOPs

Assist team members and problem solve with pharmacist's support

About You :

Processing : You have experience working in a data processing, fulfillment, or retail role

Compounding : You have at least 2 years of experience working as a pharmacy technician directly with pharmacists in a compounding pharmacy

You have experience working in veterinary care or the medical field, or a strong interest in working in the field

You have a strong attention to detail

You have a customer-focused (and in our case, a pet-focused!) mindset

You thrive in a fast-paced work environment

Must be able to remain in a stationary position 50% of the time.

Must be able to move boxes holding medications weighing up to 25lbs across the office

You have excellent communication skills - both written and verbal - and are a collaborative, team-player

You have an all-hands-on-deck attitude with an ability to remain calm and excel under pressure

You have the ability to learn and adapt to new processes and procedures

You constantly strive to "wow" clients and patients

You have a strong sense of ownership and accountability

You are scrappy and resourceful

You're not afraid of wearing multiple hats - you pitch in to help the team when necessary

You have flexibility to work nights, weekends, and holidays

MUST LOVE PETS!

23 - $25 an hour

Mixlab launched in the fall of 2017 to make the pet pharmacy experience delightful for veterinarians and pet parents. In just a few years, we've established trusted partnerships (and friendships!) with veterinarians and pet parents across the country. We focus on quality and delivering the best customer experience - check out our Instagram and 5 star reviews across Google, Yelp, and Facebook! We are rapidly growing the team so that we can give all pets the personalized care they deserve.

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Processing Technician • Los Angeles, CA, US