HR PMO Business Analyst

POSITION SCOPE AND ORGANIZATIONAL IMPACT

Moss’ Business Analyst plays a pivotal role in ensuring that the HR PMO team understands business needs and requirements of multiple stakeholders, evaluating them against their tactical and strategic plans and roadmaps. The Business Analyst possesses analytical skills to evaluate current processes and technical skills to assess systems functionalities. They will elicit, analyze, document, and validate the business needs of project stakeholders. Their duties include interviewing stakeholders, compiling user requirements, and collaborating for solutions for the organization’s various business processes. The Business Analyst will also apply proven communication, analytical, and problem-solving skills to help support the development process when custom development is needed, and to ensure that project deliverables are met according to specifications.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Understand the vision, targets, needs, pain points, and challenges of business stakeholders
• Identify project stakeholders, document roles and responsibilities, and manage their priorities
• Engage with project team and stakeholders to determine goals, scope, and success criteria
• Gather user requirements via 1-1 interviews, workshops, questionnaires, surveys, and site visits
• Document as-is processes using workflows, diagrams, SOPs, matrices, and other techniques
• Describe to-be processes using workflows, diagrams, user stories, and other techniques
• Assist in designing technology solutions to implement business requirements and processes
• Keep up with rapidly changing methodology, techniques, and technology relevant to BA role
• Assist in conducting research and evaluation of software and services to meet business needs
• Participate in the evaluation of purchased solutions to ensure features and functions have been enabled and optimized
• Maintain a sufficient level of expertise on operation of one or more business units
• Analyze and verify requirements for completeness, accuracy, consistency, comprehensibility, feasibility, and conformity to standards
• Translate business requirements into functional requirements in a manner comprehensible to developers, project team, and end-users
• Create process models, specifications, diagrams, and charts to provide direction to developers and / or the project team, using new and existing processes
• Manage and track the status of requirements throughout the project lifecycle; refine as necessary
• Communicate changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood
• Perform other duties as assigned

Requirements Gathering & Documentation

Reporting & Analytics

EDUCATION AND WORK EXPERIENCE