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Administrator Casino Marketing

Administrator Casino Marketing

WorkdayLas Vegas, NV, US
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Administrator Casino Marketing

Reporting to the Director of Player Development, the Administrator Casino Marketing plays an important role in providing all reporting and administrative tasks for the Casino Marketing department, to ensure the department successfully meets or exceeds productivity goals. This role will compile key marketing metrics to help drive the performance of the department.

Core Responsibilities :

  • Management of reporting and analysis of player development operations to include arrival and player in-house summaries, event pacing, etc.
  • Monitors player comp levels to ensure adherence to company guidelines
  • Responsible for daily management of the host coding and telemarketing program
  • Maintains additional reports as needed by the department or requested by senior management
  • Recommends appropriate process improvement to improve operational efficiency and effectiveness
  • Supports marketing events, promotions and ticketing as needed
  • Maintains updates to standard operating procedures for the Casino Marketing department
  • Works independently with minimal direction to perform job duties
  • Team player and detail oriented
  • Performs other job related duties as requested

Qualifications :

  • High school diploma required.
  • Three or more years of casino marketing experience required
  • Prior experience using gaming related platforms with an ability to understand and analyze customer casino activity
  • Excellent customer service skills
  • Excellent interpersonal and communication skills to work with and interact with all levels of team members
  • Strong analytical skills, including data analysis and problem solving.
  • Ability to efficiently coordinate multiple projects and meet required deadlines
  • Ability to maintain confidentiality of sensitive information
  • Intermediate level skills in Microsoft applications, including Word, Excel and PowerPoint
  • Must be able to work varied shifts, including weekends and holidays
  • Ability to obtain / renew all government required licenses or certification, specifically a Nevada Gaming license

    • Physical Demands :

  • Work is performed in an office setting.
  • Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
  • May be exposed to smoke.
  • The noise level in the work environment is usually moderate to loud.
  • Constant contact with executives, department management, employees, and guests.
  • Prolonged sitting or standing and mobility.
  • Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and / or move up to 50 pounds occasionally
  • Eye / hand coordination.
  • Use of standard office equipment.
  • Ability to distinguish letters, numbers, and symbols.

    • Equal Opportunity Employer :

    Palms Casino Resort provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    Palms Casino Resort, its affiliates and subsidiaries, will make reasonable accommodations in compliance with applicable law.

    We are committed to creating a work environment where the growth and well-being of our team members is the top priority. Join our team today!

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    Marketing Administrator • Las Vegas, NV, US