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Outpatient Behavioral Health Manager
Outpatient Behavioral Health ManagerMary Greeley Medical Center • Ames, Iowa, United States, 50010
Outpatient Behavioral Health Manager

Outpatient Behavioral Health Manager

Mary Greeley Medical Center • Ames, Iowa, United States, 50010
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Outpatient Behavioral Health Manager

Position Summary

The Manager of Outpatient Behavioral Health Services oversees the operations, clinical quality, and administrative functions of all hospital-based outpatient behavioral health programs. This manager-level role provides leadership, supervision, and coordination across multiple programs, ensuring high-quality, patient-centered care. The Manager collaborates with hospital departments, community partners, and interdisciplinary teams to optimize patient access, program efficiency, and regulatory compliance.

Program Leadership & Oversight

  • Oversee outpatient behavioral health programs, including outpatient mental health services, intensive outpatient services, TLC-Subacute services, and ARCH.
  • Ensure smooth day-to-day operations across multiple programs, including intake, scheduling, admissions, discharges, and follow-up care.
  • Lead program development, policy implementation, and workflow optimization to improve patient access, engagement, and outcomes.
  • Ensure compliance with hospital policies, DNV standards, and state / federal regulations.
  • Work with director to monitor performance metrics, program outcomes, and quality improvement initiatives across all outpatient programs.

Staff Supervision & Development

  • Supervise multidisciplinary teams across all outpatient programs.
  • Act as a clinical and operational resource for staff.
  • Lead hiring processes, onboarding, and staff evaluations.
  • Facilitate team meetings and professional development initiatives.
  • Promote a supportive workplace culture across programs.
  • Patient Care & Community Coordination

  • Oversee patient care quality and continuity across outpatient programs.
  • Collaborate with hospital departments and community partners to ensure smooth transitions of care and access to resources.
  • Serve as a primary resource for patients and families, addressing concerns, engagement, and education.
  • Support patient engagement initiatives and advocate for culturally competent, trauma-informed care.
  • Administrative & Financial Oversight

  • Assist with program budgeting, expense monitoring, and resource allocation.
  • Collaborate with revenue cycle teams on billing, authorizations, and denials management.
  • Manage logistical needs, including supplies, equipment, and scheduling.
  • Maintain accurate records for program activities, outcomes, and staff training.
  • Qualifications, Knowledge & Experience

    Required :

  • Actively engaging in a Bachelors of Social Work, Psychology, Healthcare, or related field.
  • Minimum of 3–5 years of progressive experience in behavioral health, healthcare management, or care coordination.
  • Demonstrated leadership and supervisory experience in a clinical or healthcare setting.
  • Current valid driver’s license with eligibility for coverage under Mary Greeley Medical Center’s insurance policy.
  • Basic Life Support (BLS) for Healthcare Providers within 90 days of hire (must maintain).
  • Mandatory Reporter training within 90 days of hire (must maintain).
  • Preferred :

  • Experience managing hospital-based or outpatient health programs.
  • Familiarity with Electronic Health Record (EHR) systems.
  • Knowledge of Medicaid, Medicare, and commercial insurance process
  • PI857f312ebb56-30511-39177674

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    Manager Behavioral Health • Ames, Iowa, United States, 50010

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