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Systems Administrator

Systems Administrator

Surgeforce LLCColumbus, OH, US
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Job Description

Job Description

PRIMARY FUNCTIONS :

Job Duties & Responsibilities :

  • Support and maintenance of VMWare ESX technologies
  • Windows Server (2019, 2022)
  • Good understanding and working knowledge of Veeam Backup and Replication
  • Core Server infrastructure (DNS, DHCP, SMTP, SNMP, etc.)
  • Strong experience with all aspects of Active Directory and its management
  • Maintenance of directory structures, rights, security, software and files services
  • Maintains domain user account information including rights, security and system groups.
  • Maintaining and troubleshooting servers, computers, printers
  • Support internal 3cx voip systems, administer end user changes and features. Troubleshoot functional aspects of the phone system through the admin console and other methods available.
  • TCP / IP Networking
  • Server Optimization and Hardening
  • Working knowledge of SAN technology
  • Manage IT system infrastructure and any processes related to these systems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client / server / storage devices, mobile devices, etc.
  • Implement, troubleshoot and perform data backups and disaster recovery operations.
  • Assists all personnel with presentation / conference equipment and programs
  • Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels.
  • Ensures that system improvements are successfully implemented and monitored to increase efficiency
  • Identify bottlenecks which will occur due to growth trends in application usage, or preexisting to the environment, to mitigate any possible disruptions to the Production environment and users.
  • Able to identify root cause and determine short and long term resolutions
  • Plans, writes and maintains documentation pertaining to systems operation and end user documentation.
  • Maintains inventories of hardware, software, forms etc.
  • Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed.
  • Support IT Helpdesk escalated tickets
  • Getting inbound calls when it’s needed
  • Working after normal business hours for planned downtime or emergencies
  • Any other duties as requested

Skills :

  • Problem Solving and Resourcefulness
  • Multi-tasking and Quality
  • Technical Aptitude
  • Ability to support and explain reasoning for decisions and include appropriate people in decision making process
  • Patient and professional demeanor, with a can-do attitude.
  • Personal Integrity
  • Strong interpersonal and organizational skills required
  • Availability outside of working hours to resolve emergency issues promptly.
  • Scripting languages (powershell) (highly recommended)
  • Experience working with network administrator tools (WinSCP, Putty, Wireshark)
  • Quick learner
  • Provide high-level support & quality service to end-users
  • Highly motivated individual with strong analytical problem solving, communication, and interpersonal skills are required.
  • Able to demonstrate ability to solve complex server issues by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job.
  • Ability to work independently as well as part of a team
  • Must maintain strictest level of confidentiality (position is involved with extremely sensitive information including payroll, human resource records and other personnel and financial materials)
  • Inspires, motivates, and guides others toward goal accomplishment
  • Consistently encourages, develops, sustains, and rewards cooperative working relationships.

    • Educational and Work Experience Requirements :

  • Associate Degree in Computer Science, Related IT Field or equivalent experience
  • 3+ years related experience; to include technical analysis and systems administration that provides the required knowledge, skills, and abilities.
  • 3+ Years working knowledge of Microsoft Windows Server 2019 and above, Microsoft Exchange 2019, and basic understanding of Microsoft SQL Server
  • 3+ Years working knowledge of Active Directory, DHCP, DNS, and Network Permissions / Group Policies
  • 3+ Years with good understanding of networking which include VLANs, network infrastructure, cabling, switches, wireless, and fiber.
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    System Administrator • Columbus, OH, US