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Shift Leader

Shift Leader

Firehouse SubsPhoenix, AZ, US
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Hourly Shift Leader

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations. The starting wage is $13.50 per hour once trained and certified.

Shift Leaders enjoy :

  • Paid Training
  • Discounts on meals
  • Excellent growth opportunities
  • Competitive salary structure
  • 401 K after 1 year

Essential Functions :

  • Ensure the restaurant is in full compliance with all local, state and federal regulations
  • Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures
  • Ensure the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
  • Provide leadership to the restaurant team to consistently meet standards of superior customer service, quality and cleanliness while embracing the Firehouse Subs "Culture" of a cheerful and fun work environment.
  • Maintain a coaching, teaching and follow-up method of communication at all times.
  • Assist the General Manager in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
  • Participate in interviewing, training and disciplining employees under the guidance of the general manager.
  • Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
  • Maintain a safe and secure work and dining environment

    • Supporting Duties :

  • Able to work on his / her feet for extended periods of time
  • Available to work all shifts (open, mid & close)
  • Able to lift up to 50 lbs
  • Maintain awareness and participation in community affairs to take advantage of sales and public relations opportunities
  • Represent Firehouse Subs in a professional and positive manner at all times
  • Communicate effectively to General Manager all issues and opportunities which may impact business
  • Maintain restaurant equipment in full working order and communicate problems immediately to General Manager
  • Ability to analyze business trends and help develop plans / implement plans for success. Any other duties assigned by General Manager

    • Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

    The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

    Our mission is to carry on our commitment to and passion for :

  • Hearty and Flavorful Food
  • Heartfelt Service, and
  • Public Safety
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    Shift Leader • Phoenix, AZ, US