Service Technician

Job Description

Job Description

2500 N. Airport Commerce Ave — Springfield, MO 65803 — (417) 869-9192

SERVICE TECHNICIAN

SUMMARY DESCRIPTION :

Under general direction of Service Manager, services Security Systems in Financial, Commercial, and Residential areas, including ATM facilities, industrial gates, fire alarms, and more in and around Jefferson City / Columbia Missouri.

ESSENTIAL DUTIES / RESPONSIBILITIES :

• Analyzes malfunctions in equipment and replaces or repairs defective components, utilizing knowledge of equipment operation and repair.
• Removes and replaces defective electronic, electrical, and mechanical components, such as circuit boards, wiring, switches, heaters using hand tools and following drawings and manufacturer’s manuals.
• Tests and operates equipment to ensure that defects have been corrected.
• Comply with all federal, state, and local laws applicable to position and employment generally.
• Comply with all company policies, procedures, and expectations to the benefit of the organization and co-workers.
• Productively and positively contribute to the company’s goal of maintaining a safe, healthy, productive, and enjoyable workplace.
• Accurately completes all paperwork, including timesheets, in a timely manner.
• Other duties as assigned.

JOB REQUIREMENTS :

Education / Experience : Any combination equivalent to education and experience that provides the required skill and knowledge.

Minimum of two years relative work experience.

High School Diploma or GED

KNOWLEDGE :

Bosch

Mosler

LeFebure

Diebold

Hamilton

Skilcraft

Ademco

CCTV

ATM’s

SKILLS :

Troubleshooting

Ability to use hand tools

Customer service

PHYSICAL REQUIREMENTS :

Walking up and down stairs.

Lifting up to 75 lbs.

Working indoors / outdoors in all types of weather conditions.

Bending / crouching to work on machines.

Working in confined areas.

Use of various cleaning supplies.

Climbing ladders.

REPORTS TO : Service Manager

FLSA STATUS

Non-exempt

HOURS OF WORK :

Monday-Friday with rotating on call

Must be flexible in order to service customers.