Regional Partner Lead (Apac)
Position Overview : The Regional Partner Lead (APAC) is a key member of the Global Partner Governance Team, responsible for driving execution and operational excellence of Zones' Global Partner Program across the APAC region. This role ensures effective partner engagement and governance while maintaining alignment with Zones' global standards, frameworks, and strategic initiatives.
What You'll Do As The Regional Partner Lead (APAC) : The requirements listed below are representative of the knowledge, skills, and / or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Acting as a cross-functional liaison, the Regional Partner Lead collaborates closely with Solution Architects, Pre-Sales, Delivery, Sales, and Executive stakeholders to ensure partner performance, enablement, and scalability. This role is responsible for aligning partner operations with the Zones Global Partner Program pillars and for contributing to the maturity and consistency of partner relationships worldwide.
Key Responsibilities :
- Serve as the primary operational and relationship lead for APAC partners while maintaining global SME-level knowledge of the full Global Partner Program
- Support and help drive execution of all four pillars of the program : Partner Mapping & Network Understanding Partner Selection & Recruitment Relationship Management & Training Performance Management & Reporting
- Partner with Solution Architects, Pre-Sales, Delivery, and Sales teams to drive alignment and engagement in both tactical and strategic initiatives
- Lead the coordination of Quarterly Business Reviews (QBRs) with executive stakeholders and partner leadership, ensuring alignment on KPIs, goals, and accountability
- Ensure accurate and up-to-date documentation of partner data, pricing, catalogs, and referral tracking
- Monitor partner health through performance analytics, invoicing follow-ups, and operational feedback loops; drive issue resolution and continuous improvement
- Represent APAC perspectives while contributing to global standards, tools, and workflows that support a consistent partner experience worldwide
- Participate in strategic planning and feedback sessions with leadership to evolve the partner governance framework and program structure
- Serve as a key point of continuity for internal teams and partners across time zones
- Provide backup and strategic support to Global Partner Program Leads on key projects and governance initiatives
Success Metrics :
Increased margins and revenues through global engagementMeasurable growth in Strategic Partner revenue and engagementTimely and effective client onboardingConsistent SLA adherence