Property Operations Manager

Description

Job Overview :

As an Property Operations Manager, you’ll be responsible for providing high level support to management in the overall operations of your assigned property. Along with delivering exceptional customer service to owners, residents, clients and vendors. Oversee projects and staff associated with management of property.

Your Responsibilities :

Directly oversees all Management Office administrative staff, Front Desk Services (Doorpersons and Concierge) and Security along with the onsite supervisor for the outsourced company.

Responsible for directing the Administrative Assistant in preparation of Board of Directors meeting packages as well as posting of meeting agendas.

Daily supervisory level inspections in conjunction with the General Manager and Facilities Director, including : grounds, lobbies, hallways, garage, spa, etc.

Vendor and service provider interaction daily to ensure that goods and or services are being received per contracts in place.

Otherwise assist the General Manager in the oversight of all aspects of the operations at The Galaxy as necessary.

Be available for weekday committee meetings or other events as well as be available to return to the property in the event of an emergency as determined by the General Manager.

Serve as the primary on-site person responsible for the oversight of the operation of Management information systems, including FirstService Connect or similar system.

Administer and maintain all KeyTrak.

Coordinate outsourcing for various repairs that do not fall under the purview of the Facilities Director.

In conjunction with the General Manager and Facilities Director, where appropriate collect and present bids for repair and replacement of certain non-mechanical items.

In conjunction with the Customer Service Manager, facilitate resolution of resident complaints.

Administer and facilitate all security surveillance repairs, replacements and installations.

Facilitate internal communication as required and direct the maintenance of office files.

Responsible for directing the formatting and timely posting of all meeting agendas.

Skills & Qualifications :

Minimum of 3+ years management experience, preferably in property management

MUST have project management experience in order to assist General Manager with processes

Experience working on multiple projects at a time

Strong organizational skills

Strong written and verbal communication skills

Excellent word processing, mathematic and computer skills required

What We Offer :

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation : $70,000